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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 19, 2021

Very easy to schedule. Work was finished before quoted time at a reasonable cost. Clean and safe waiting area. Will definitely use their service again. More

by LMILLER516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Feb 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 19, 2021

Service agent Steve is knowledgeable, provides a great friendly service. He has being my agent for the past 10 years. I be sad when he retires More

by kerns46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Feb 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Steve. He will definitely be missed by all of us here at Maple Hill. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 19, 2021

Maple hill auto was a great dealership to work with, and have me a good deal on a great used car. I'm happy, thanks guys! More

by SARAHKRSTOLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dempsy Bluman, Tim Born
Feb 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 19, 2021

It was a real pleasure working with Jon Gates and Michael Simmons the service was excellent. I appreciate all the effort they provided for me. More

by SKOTHAWALA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Kelsey LeRoy
Feb 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service and sales departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 19, 2021

Steve was very helpful in getting my car going again after a cold weather caused disruption. Work was completed in a timely way, but best of all, I'm on the road again. More

by JKHAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Feb 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Steve. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 19, 2021

Good service. Nice waiting area to be in with my young son. Enjoyed the quiet. Was fun to talk about Subaru with the advisors who knew their stuff. More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
Feb 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 18, 2021

James Deyoung went beyond my expectations, he helped me immensely throughout the whole process. He was very transparent about the vehicle and I’m very satisfied, not only with the vehicle but also with the More

by JUDWIG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, James DeYoung
Feb 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled to hear that you had a great experience in our sales department with James. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 18, 2021

Mask wearing was enforced in waiting room/lobby. Tables and furniture were not sanitized between customers. Was told at the beginning of my appointment that the car wash "broken". Then at the end of my More

by kristinethomas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall any names or any outstanding anyone
Feb 18, 2021 -

Maple Hill Auto Group responded

I am glad to hear that the masks were being enforced. I will encourage more frequent sanitizing of the waiting areas. I know that the car wash has been down several times this month, so hopefully it will be functional next time you come. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 18, 2021

It was a pleasure working with Mike Zinger. Each time I thought there might be a road block to purchase he smoothed the way forward. Thanks! More

by LBFITCH47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor, Michael Zinger, Kevin Poffenberger
Feb 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled to hear that you had a great experience in our sales department with Mike. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 18, 2021

First service appointment - excellent system for dropping off the car. Appreciated that the caw was washed before I picked it up. Great customer service and friendly staff. More

by CROWE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Feb 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled to hear that you had a great experience your first time in our service department. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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