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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 11, 2021

My 2019 Forester is my first Suburu, and thus far I am very pleased with the service and support and the friendly staff I have met. More

by JAYNENSID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Feb 11, 2021 -

Maple Hill Auto Group responded

We are happy to hear that your Subaru experience has been so great. We look forward to working with you in the future. Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 11, 2021

Everyone was both friendly and helpful, whether on the phone (when first setting up or when having to reschedule or when letting them know I’d be a bit late) or in person. I was in and out within a reason More

by MARY_CONCES
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Feb 11, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We really strive to make sure all of our customers feel welcome when every step of the way. If there is ever anything else we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 10, 2021

Fast, Reputable, Friendly service! This is our 3rd Subaru purchased from Maple Hill Auto. That speaks volumes how we feel about this dealership!Happy Customer:)😀 More

by SDINGMAN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
Feb 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you have had such great experiences here in our sales department, we appreciate your business very much. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 10, 2021

A great dealership! Service department always helpful and they do a good job in maintaining my car . I feel confident it is done right the first time. More

by CPEARCY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Feb 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 09, 2021

Service for oil change. Fast, efficient and great as usual! We love this dealership and what you do for the community. Best dealer in town! More

by PENNYSTRONG17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Feb 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 09, 2021

Salesman Mike Simmons is the bomb.com! He is friendly and up front. He will make the deal work for you. Even after the sale, he checks on me and the vehicle:) More

by APRILDARLENEREID1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, Tim Born
Feb 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Mike. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 09, 2021

Love the car, it’s a real snow-eater. The service department here is highly recommended too, always a good experience. Above and beyond my expectations. More

by mark.natanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Feb 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales and service departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 08, 2021

Maple Hill Auto was a pleasure to work with. They called me twice to give me updates and kept me in the loop. The prices they charged me seemed reasonable as well More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Feb 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 08, 2021

I had a wonderful experience with my sale person at Maple Hill Auto. I haven’t figured everything about the car but I’m trying. More

by M.OGDEN.CLARK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger
Feb 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 08, 2021

Came in with an electrical issue. Unfortunately they were not able to find the issue before I took the car back. By they were incredibly generous in there assistance. I would recommend them again! More

by THROWINGBOES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Feb 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we truly appreciate it. I am sorry to hear we could not find the issue with the concern you were having, but glad to hear you still had a great experience with us. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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