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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 06, 2021

Very pleased with the soft sales approach used. Dennis seemed in tune with what we were looking for in a car, and provided options. Tim was great in explaining the financial end of things.Happy with the c More

by susanbeth673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dennis Schurman, Tim Born
Feb 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dennis and Tim. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 05, 2021

Phil was very helpful in helping us decide the best option for our needs. Very knowledgeable and friendly staff. Love my new Subaru Outback more than I thought I would. More

by JTZZRICHARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger
Feb 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 05, 2021

We really appreciated the service and friendly atmosphere. We love our new Outback! It is a joy to drive and has customized features for each driver. More

by DBKRABILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Feb 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 05, 2021

Maple Hill Auto Group has a full staff of highly trained members who go out of their way to provide extraordinary customer service! Very professional and efficient! More

by PKYETTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman, Andrea Darnell
Feb 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 05, 2021

Quick and courteous service! My first visit with my Forester, and everything went great! Clean and safe waiting room. I really love my Subaru forester More

by JOEFERGUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Feb 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 05, 2021

Very courteous, helpful and professional. Andrea supplied us with the Subaru customer service phone number, which was very helpful. Not pleased needing a new battery after 7 months, but they made us More

by JMNELSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Feb 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 05, 2021

Pleasant people greet you , make you feel comfortable, answer all questions. This is done in a friendly, kind way, even if it is a silly question. More

by LARAWAYSYLVIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Nick Hodgson
Feb 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 05, 2021

Quick, helpful, informative, sincere. I do not want to write any more at your instruction. You should be happy with whatever I bothered to send you. Measuring staff on surveys is poor management. Go talk More

by JOHNSWOODMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Feb 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for our dealership. We appreciate anything that you send to us. And we are happy to hear that you had a great service visit. Please let us know if you need anything. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 04, 2021

Wonderful place to have your car serviced. We've recently moved back to the area after living out of state and I have to say that they are one of the best dealerships I've dealt with across the country. More

by Stephaniefitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2021

I’ve done business here for many years. After a very poor performance in the service department last year, my visit yesterday was a “ make it or break it” day.. Thankfully they made it! Lots of young, kind More

by KELLY.HICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Che Lopez
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are so happy to hear that we were able to change your mind and we are so grateful that you gave us the opportunity to earn your trust back. We look forward to working with you in the many years to come. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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