Maple Hill Auto Group

In the multiple-point inspection, tire pressures were not checked. One week after the service, the tire pressure warning light came on during a long distance trip, causing unnecessary stresses in looking for checked. One week after the service, the tire pressure warning light came on during a long distance trip, causing unnecessary stresses in looking for service shops to inspect tires during the pandemic situation. Also during this service, there were yellow checks marked on the inspection sheet with regard to the driver side rear rotor condition and the passenger side rear brake pad. These were not alerted to me at the end of service. However, these were supposed to be fixed in the previous service dated 09Jan20 that focused on these. These must have been overlooked during the current service. These caused concern in terms of confidence in services conducted. Front desk was friendly. More

A great experience from start to delivery of new Subaru. Salesman Michael Zinger was prompt, professional, courteous, and delivered on all aspects of new car purchase. All of my contacts with Maple Hill sta Salesman Michael Zinger was prompt, professional, courteous, and delivered on all aspects of new car purchase. All of my contacts with Maple Hill staff from initial web site inquiry to follow up phone calls and visits to the showroom have been very positive. More

My car was brought in for a full day to get 2 recalls done. One recall was never completed, the other part wasn’t even replaced, and I didn’t even get a multipoint inspection or car wash done. I had made done. One recall was never completed, the other part wasn’t even replaced, and I didn’t even get a multipoint inspection or car wash done. I had made it clear before my appointment that I’m a college student who lives in a remote place and would be leaving the area soon after my appointment. They didn’t tell me that they would not be completing my airbag recall (a 30min fix for my car) until 4:30pm unless I let them keep my car overnight for an additional day. Kelsey was very kind to me all things considered, but at the end of the day the work performed was awful and I am now still driving with recalled airbags. More

Four years ago I purchased a used SUV from a local shop. I have repaired it so many times. Even a new engine!! My son said it was time to buy from a dealer . We started at your dealership that was very busy I have repaired it so many times. Even a new engine!! My son said it was time to buy from a dealer . We started at your dealership that was very busy.. I really planned on buying another used vehicle . We were almost ready to leave when Michael Zinger came out to talk to us.. He explained that he worked on the new side but wasn’t busy. We started to look and he mentioned the zero interest rate. the more we looked I liked the newer features. My purchase was the first big one since my. husband passed away. Every step of the way he was so helpful. Thank you for the great buying experience . More

I am really satisfied with the Service Department at Maple Hill. They are friendly and professional. Hats off to Andrea and Cassandra because of them I will buy another Outback in the future. The Vander Maple Hill. They are friendly and professional. Hats off to Andrea and Cassandra because of them I will buy another Outback in the future. The Vanderberg family are a real asset to the community. More

Awesome service, fast, efficient, and competent. However, way too much annoying contact after service was done. Email, phone call, and text. If I want happy with your service I would have cal However, way too much annoying contact after service was done. Email, phone call, and text. If I want happy with your service I would have called you back to discuss. All this disruption/ interruption is the only bad part of my experience. More

Very professional and informative on my service visit on 1/19/2021. I always have a good experience at Maple Hill Audi and I would recommend it to my friends and family. 1/19/2021. I always have a good experience at Maple Hill Audi and I would recommend it to my friends and family. More

The service was fine as expected. Your surveys are over the top annoying. I don't know anything else to say to reach the 25 word minimum. Ridiculous! the top annoying. I don't know anything else to say to reach the 25 word minimum. Ridiculous! More

The repair was done to my satisfaction, but I think the dealership, not me, should have taken the lead on contacting Subaru, since Subaru was going to reimburse the dealer for the repair. dealership, not me, should have taken the lead on contacting Subaru, since Subaru was going to reimburse the dealer for the repair. More

I’ve taken my Volvo here to be serviced multiple times and I’ve always had a pleasant experience with friendly staff, clean waiting room and timely service. and I’ve always had a pleasant experience with friendly staff, clean waiting room and timely service. More