
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Fantastic customer service!! Answered all my questions very thoroughly and was most helpful with suggestions. This is a top rated dealership. Please keep up the great work!! very thoroughly and was most helpful with suggestions. This is a top rated dealership. Please keep up the great work!! More
I bought my Hyundai Sante Fe from the wonderful and very helpful Phil Lawrence (whom ended up selling another car to my Mom as well) after that we’ve dealt with the fast, friendly service employee Steve Nut helpful Phil Lawrence (whom ended up selling another car to my Mom as well) after that we’ve dealt with the fast, friendly service employee Steve Nutt, whom has been a blessing! Both of these men went above and beyond to ensure everything was perfect from purchase to any of our service needs! I would surely buy there again if need be and I LOVE my Hyundai!! A+ in my book for this dealership (and I’ve bought/sold from many in my years)! Keep up the amazing customer service! You’re appreciated! More
We came out the blue with a punctured tire and your team worked us in to the schedule and fixed it. We had a pleasant chat with Dave and am happy to learn you have two technicians coming along in their c worked us in to the schedule and fixed it. We had a pleasant chat with Dave and am happy to learn you have two technicians coming along in their careers; please treat them well and keep them. With the masks I couldn't positively identify all of the people who helped us; they all were great. More
Cassandra did a great job of follow up. In fact, she took me to the parts department, explained what was needed and ensured they understood. I would have given an excellent if Rick would have called me took me to the parts department, explained what was needed and ensured they understood. I would have given an excellent if Rick would have called me or emailed me after several attempts. More
As always an absolutely perfect experience! Loved the sales department at the time of purchase and service has been just as awesome! Thank you again! sales department at the time of purchase and service has been just as awesome! Thank you again! More
Everyone was very accommodating. Received a loaner and was able to use it overnight. My Q5 now runs great and was very clean upon return. was able to use it overnight. My Q5 now runs great and was very clean upon return. More
Hannah was great! I am still waiting (2 years and counting) for the service department to schedule corrosion warranty repairs on my vehicle. Would love to have that taken care. counting) for the service department to schedule corrosion warranty repairs on my vehicle. Would love to have that taken care. More
Service Rep. was excellent and I am pleased with what we had done. However this was the second time I had to return due to something not being fixed properly. The first was after an oil change my vehicle w had done. However this was the second time I had to return due to something not being fixed properly. The first was after an oil change my vehicle was leaking oil. Yesterday I had to return because when we hit the brakes the warning light came on. The service tech did not fill the master cylinder properly. More
Great service experience. Steve, thank you very much for the extra information you provide me beyond what is required for my car. Definitely so appreciated the extra information you provide me beyond what is required for my car. Definitely so appreciated More