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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

January 05, 2021

I had great Subaru service as always! You are always very efficient and I appreciate the COVID precautions that were in place. Thank you again! More

by KATHY.WITTENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Jan 06, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 05, 2021

Always clean, professional, knowledgeable and friendly. I love my Subaru's and trust Maple Hill to take care of them. Great service, and a wonderful parts department. Also friendly low pressure sales sta More

by LEINADYERDNAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
Jan 06, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 02, 2021

Easy to schedule. Nice email and text reminders about the appointment. Good updates during the service. Nice customer lounge to use during your wait. Great service More

by MSEWAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Jan 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 02, 2021

For 30 years Maple Hill Auto Group has been the place to bring my car. They have taken very good care of my automobile needs. Friendly people to work with. Plan to keep Maple Hill my go to place - alway More

by GLENMOER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jan 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a pleasant experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 01, 2021

Hanna Seal is very knowledgeable, pleasant and caring. I commend her for a job well done. She got us in right away and explained everything. More

by richard49038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jan 05, 2021 -

Maple Hill Auto Group responded

We are so happy to hear how great Hannah was during your service. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Jan 30, 2021 -

richard49038 responded

Hi Lena, I apologize for not getting back sooner. I would like to bring my car in some time next month. Right now we have a lot going on. My mom passed away from covid. I will call you when I'm ready to bring it in. Thank you Richard Aldrich

January 01, 2021

Our C70 and XC60 Volvos have been serviced by Maple Hill Auto since we moved to South Bend six years ago. Service has been excellent. Employees are fantastic! Can't say enough good about them! More

by Zell Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lena Grubb, Andrea Darnell, Che Lopez
Jan 04, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We are happy to hear that you love coming to Maple Hill. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 01, 2021

Our sales man, Phil Lawrence found the car we wanted. He made the buying process easy with having a list of extras to choose from. We are very please with the car 2021 Hyundai Sonata Hybrid and with are ex More

by DULHEAD
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Greg Vinstra
Jan 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here with Phil in our sales department and we hope you are enjoying your new car! If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 01, 2021

We are very pleased with the service we received. Everyone was very helpful and the work was completed much faster than anticipated. We will definitely be back. More

by TESE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know who I worked with
Jan 04, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience here at Maple Hill. Is there anything we could do differently next time, to make it a 5 start experience all around? Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 01, 2021

Fast friendly service. Car always comes away running better than it did when I brought it in for service. Waiting room was clean and they took proper covid precautions. More

by JET5343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Kelsey LeRoy
Jan 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 01, 2021

Friendly, clean , a nice experience for getting an oil change ! I like the coffee bar and snacks , bottled waters and the the quickness of the work ! More

by MISSY.KENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Jan 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a pleasant experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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