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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

January 01, 2021

Hannah is very knowledgeable and organized. Everytime I bring my vehicle in for maintenance it is done sooner than expected, but I never feel rushed to pick it up. As long as we live in the area, I will ke More

by JWASSERMAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jan 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We're happy to hear that you enjoy working with Hannah and that Maple Hill is your go to place for all your service need. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@yahoo.com

December 31, 2020

Great friendly service staff, very helpful and fast. Enjoyed my engagement with the service department. Highly recommended, and I will tell all of my friends More

by DARRELL.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 31, 2020

Great experience. Loving my Subaru Crosstrek so far. Demsy was very helpful going over every feature with me in my new car. Thank you Demsy!! More

by ANSONS2218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dempsy Bluman, Tim Born
Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsy. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

December 31, 2020

We had another great experience purchasing a new Audi from you! Jon Gates is a top-notch salesman. He makes buying a vehicle a fun experience that makes the 100 mile drive from Indiana worth the drive. I More

by SBOWERS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Tim Born
Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jon. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

December 30, 2020

How many times do I need to fill out a survey? I had an oil change. It was an average experience. Not bad - Not great More

by MARKAKANOUSE
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Dec 30, 2020 -

Maple Hill Auto Group responded

Hi Mark, Thank you for taking the time to leave feedback for us. Is there anything we could have done to have made your experience a great one? Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

Dec 30, 2020 -

MARKAKANOUSE responded

Quit sending requests for redundant surveys

December 30, 2020

Everyone was kind and helpful from Lena the scheduler to Andrea my go to person to the technician that answered my questions. Thank you. ! Happy new year. !! More

by BLIN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Andrea Darnell
Dec 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 30, 2020

My salesman Matt Williamson was very knowledgeable about the car and SUV’s he sold. He had helpful advice to help us in our decision making process. I would highly recommend him to my friends and family. More

by DKM52258
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Dec 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Matt. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 30, 2020

my Fourth Subaru in 6 years all bought from Mike zinger highly recommended we live in grand rapids and spend the time due to the great people of maple hill More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Greg Vinstra
Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Mike. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

December 29, 2020

Problems with car not starting. Examined x2. First time recharged and sent home. 10-14 days later, problem reoccurred. Reexamined and found a dead cell. Battery replaced under warranty! More

by RCFRSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Dec 29, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 29, 2020

Great service - very quick. Efficient and polite. We once asked if the tires should be replaced (they looked a bit worn to us) and we were told they still had plenty of wear on them. We appreciate thei More

by BRUCETHOUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Misty Figg
Dec 29, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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