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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

December 29, 2020

Set up a appointment. They started on time and quickly completed job. Associate was very friendly. Asked if I had any questions. Told me to have a great day! More

by ABILLS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Stolz 6502
Dec 29, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 29, 2020

The work was done in a timely, efficient fashion. The two young ladies I had interactions with were very courteous, friendly and professional. Also I received a call back the day after to verify my satisfact More

by AHSANKHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Dec 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 28, 2020

I had a fabulous experience at Maple Hill and will recommend your dealership to all my friends and family!!! Thank you for going above and beyond :) More

by LCONTI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Greg Vinstra
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 28, 2020

I had to get a software update that should have been done before I bought the car. They are supposed to have a dealer inspection but didn't even catch this. What ese did they forget? More

by BRUCE.D.SHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel, James DeYoung
Dec 29, 2020 -

Maple Hill Auto Group responded

I apologize that the update needed on your radio was not completed before you purchased the vehicle. They definitely do a thorough inspection on any used vehicles but maybe the radio was working fine when they did the inspection. If there is anything else I can assist you with please do not hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 27, 2020

The service at Maple Hill was efficient and high quality. They communicated well and took the time to answer extra questions that I had about my car. More

by LINDSEYAKING94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 26, 2020

Regular servicing is always friendly, thorough, timely and you drive away in a clean car! Well worth the 60mile drive to Maple Hill for service. More

by DCCHAPLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 26, 2020

They had exactly what I was looking for and the process was easy. Bruce Balestri was great to work with. Love car washes for life! More

by PREPLANPRO
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Bruce Balestri
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Bruce. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 25, 2020

We were helped by Aaron Black. It was the best experience we have ever had. No pressure, extremely helpful. We will be using Aaron again and will recommend him to all. Thank you Aaron B! More

by UNCLEMIKEFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black, Greg Vinstra
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Aaron. If there is anything else we can do to further assist you, please don't hesitate to reach out. We look forward to working with you again in the future! Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 25, 2020

I am always very pleased with my experience with Maple Hill Auto Group. The staff is friendly and helpful. I appreciate the shuttle service, as well. More

by JFWard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 24, 2020

My car needed a new water pump after only 14,000 miles! It was out of warranty, but the team at Maple Hill worked with Audi USA to have Audi cover the repair. This was great and I am a happy Audi custome More

by RCGADWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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