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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

December 24, 2020

I Got Into The Service Department In A Very Timely Fashion. Fast, Friendly, And Very Professional Service. Steve N. Is The Best! Treats You Like Family. More

by BFLLJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Steve. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 24, 2020

The service was really great and fast! The employees are very professional! I just really can recommend Maple Hill for anything, never have been disappointed. Thank you very much! More

by DAJEANHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy, Hannah Seal
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2020

Thank you so much for your customer service oriented staff. They are a joy to work with and appreciate their friendly communication. Very reliable and appreciate this staff. More

by kbrady4
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2020

Very accommodating. I’m from out of town and realized I needed an oil change ASAP!! Maple Hill Auto got me right in the next day. Thank you!!! More

by CDVANDERSTELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2020

Aaron black was very helpful with our purchase of a new car. He made the transition from buying out a leased vehicle to purchasing of a new Hyundai Santa Fe smooth. I will be A returning customer of his. More

by Connie Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black , Greg Vinstra
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Aaron. If there is anything else we can do to further assist you, please don't hesitate to reach out. We look forward to working with you again in the future! Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2020

Responsive, courteous, fair pricing. Love the car. It was a very good experience. James was helpful throughout the sale, no pressure, and was knowledgeable about the vehicle. More

by PATWEIGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, James DeYoung
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2020

All staff I dealt with was very friendly. Very All staff I dealt with was very friendly. Very responsive to questions and concerns. Was kept informed of the status of everything through the whole More

by KGOLDECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DeYoung , Victor Heckman, Tim Born, James DeYoung
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2020

Took the time and made the extra effort to figure out what was going on with my vehicle after another dealership tried to charge me to repair what was obviously covered under the warranty. The service t More

by Jpc1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Parker, Jeff Daniel, Cassandra Westfall
Dec 23, 2020 -

Maple Hill Auto Group responded

We are so happy that we were able to get your vehicle back up and running! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 23, 2020

Maple Hill's service staff are always available, friendly, good listeners and communicators, and cooperative with scheduling. In today's fast-pasted, techno-culture, it is refreshing and meaningful More

by DYRKLAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell, Che Lopez
Dec 23, 2020 -

Maple Hill Auto Group responded

We are so happy to read this review! It's good to know that Andrea and Che are able to make your experience here a great one. Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 23, 2020

Excellent Customer Service with great communication. Will work with all scenarios with a positive attitude to ensure their customers are leaving happy and with a vehicle of their choice. I drove over two hou More

by RETER.KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Nick Hodgson
Dec 28, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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