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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

December 19, 2020

The Service Department listened to my concerns for an issue with my vehicle. They kept in contact with me throughout the day and my vehicle was done on time. I am very happy with the Service Department p More

by CURLYBIRD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel, Amie Freeman, Tim Born
Dec 21, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 18, 2020

Always great service , always great staff. On time , Always great service , always great staff. On time , loaner car there and ready to go. Staff was friendly and attentive. I’ll pass on a good recomme More

by KARLAKRIZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Dec 18, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 18, 2020

Steve Nutt and the team always take great care of us! I’ve been a customer for over 10 years and they’ve always treated us right. More

by jtelone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Steve Nutt, Cassandra Westfall, Che Lopez
Dec 18, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

December 18, 2020

Had to replace the windshield and required a calibration of my eyesight feature for my Subaru vehicle. Classic Auto, who replaced the windshield, contacted Maple Hill Subaru, was able to get an appointment More

by GSHEL34567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Dec 18, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

December 18, 2020

Service is always friendly and timely usually complete prior to estimated time in a clean modern facility. Visit was application of protective treatment to my new car by another company. More

by CLARKDK43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Dec 18, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are happy to hear that you had a great experience with our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

December 18, 2020

Dealership is great, very helpful staff. Fixed my issue right away and set helped out more with giving me a loaner vehicle. Look forward to working with them in the future. More

by BILLYJLOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Steve Nutt, Andrea Darnell, Kelsey LeRoy, Che Lopez
Dec 18, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

December 18, 2020

Cade, Kevin, and Tim were all very knowledgeable and professional. I am pleased to rate each of them as having been excellent. Thanks to all of them More

by RGRLEJOHNS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cade Neer, Kevin Poffenberger, Tim Born
Dec 18, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are happy to hear that you had a great experience with our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

December 18, 2020

The dealership changed my oil and washed my car as part of the complimentary package when I bought the car. They were professional and did the job. More

by DFISH.1978
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Amie Freeman
Dec 21, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 18, 2020

Great service. Great dealership. Customer oriented. They completed my recent service in under 30 minutes, recommended necessary maintenance and did not try to sell unnecessary maintenance. Price of t More

by canoe.boy2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, James DeYoung, Che Lopez, Jacob Prieto
Dec 21, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a great experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 17, 2020

This was my first time buying a car on my own. After looking at other cars, I checked into a Subaru & never looked back. The customer service was first rate. All my questions were answered promptly as w More

by MDROSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Greg Vinstra
Dec 18, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department and we look forward to working with you in the future. Morgan Tassell Customer Service Representative mtassell@maplehillatuo.com 269-342-6600

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