
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
I have always owned Toyota but decided to check out Subaru after a bad experience at the Toyota dealership. Customer Service was top notch. Ed was up front and friendly. There was no pressure, no games Subaru after a bad experience at the Toyota dealership. Customer Service was top notch. Ed was up front and friendly. There was no pressure, no games and the entire purchase was pleasant from start to finish. I would highly recommend Maple Hill. More
Very helpful and friendly. My presence was acknowledged as soon as I walked in the door. Great service throughout the car buying process. Acknowledged value of repeat customers. as soon as I walked in the door. Great service throughout the car buying process. Acknowledged value of repeat customers. More
We experienced excellent customer service and quick complete communication from James, our sales rep. We're new to Maple Hill, and will consider them for future car purchases, too. This was a used car complete communication from James, our sales rep. We're new to Maple Hill, and will consider them for future car purchases, too. This was a used car purchase and there wasn't any question that wasn't answered. More
Customer service is both friendly and excellent. Appointments are scheduled promptly and you are regularly updated with service delivery times. On my last visit they were concerned because my spar Appointments are scheduled promptly and you are regularly updated with service delivery times. On my last visit they were concerned because my spare tire was missing and that wasn't even related to the service. My spare tire had been taken out for replacement and happened to still be in our garage as the access area was full of stuff. I appreciated that they took the time to let me know in the case that I wasn't aware. More
Excellent service, great experience and communication. One of the better car service experiences. It’s not ok you’re making me try to write 25 words before I can give a 5-star review. That’s the only b One of the better car service experiences. It’s not ok you’re making me try to write 25 words before I can give a 5-star review. That’s the only bad part of my service experience. More
It was easy to schedule the appointment online. I showed up about 15 minutes early and was started right away. The service was completed just over an hour later. up about 15 minutes early and was started right away. The service was completed just over an hour later. More
Wonderful service, kind employees and quick turn around. I felt listened to and able to ask all the questions I wanted to. You can tell the quality of services maple hill provides. I felt listened to and able to ask all the questions I wanted to. You can tell the quality of services maple hill provides. More