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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

December 14, 2020

Steve Nutt, in the Hyundai service department did a great job get me in at my scheduled time and getting my serviced car back at the promised time. Thanks Steve! More

by SRCRONKITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Dec 15, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here with Steve in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 13, 2020

Phil was professional yet friendly. Once we had decided on the car, he was efficient with the paperwork and other details. On the day we picked up the car, he went over the details thoroughly and answered More

by RUTAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Greg Vinstra, Tim Born
Dec 14, 2020 -

Maple Hill Auto Group responded

Thank you, so much! We are happy that Phil was able to get you into a great new vehicle. We look forward to working with you in the future. If we can ever do anything else for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 12, 2020

We had a great experience here. They delivered our Outback as requested and it looks great. This Survey is our only negative of the whole experience. More

by GASHESS301
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Greg Vinstra
Dec 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We appreciate it very much. We look forward to working with you in the future. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 12, 2020

We came from the Detroit area because the selection of low-mileage used Audis at Maple Hill was superior to anything we could locate in our market. Our salesman, Dempsy Bluman, was on top of everything; More

by JJGLAG
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dempsy Bluman
Dec 14, 2020 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that Dempsy was able to assist you in getting into a great vehicle. If there is ever anything else we can do for you, please, let us know! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 12, 2020

I had a fantastic experience buying my first brand new car. They bent over backwards to ensure we were satisfied with the experience. Almost as if they were welcoming us to the Audi family. Thank you for More

by Jenny B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kade Neer Rated 5/5 , Kevin Poffenberger
Dec 14, 2020 -

Maple Hill Auto Group responded

We are so happy that Kade was able to help you find the perfect vehicle! We look forward to working with you in the future. Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 11, 2020

I own a 2016 Hyundai Tucson and have had it serviced at Maple Hill since that time. In fact, I drive 70 miles (one way) b/c I'm displeased with the service I receive from the dealer in my city. Special Tha More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Dec 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled you hear that you had such a great experience here. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 11, 2020

They are friendly and know me by my first name. I wasn't too happy that my oil change/filter cost me almost $150.00. More

by ELAINE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
Dec 11, 2020 -

Maple Hill Auto Group responded

I am sorry that the cost of your service was more than expected. I would be more than happy to look into why the price so high if you would like. Please give me a call or email me when you have time. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 11, 2020

Great people who treat you with respect and are very friendly. The facilities are clean and the waiting room is pleasant. I was in and out in half an hour for the oil change. Thanks Maple Hill. More

by KAYYECKLEY
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Dec 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled you hear that you had such a great experience here. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 11, 2020

The reason for the 4 star and not 5 was the time we waited to get car back. We had to rattle some cages to get the car back when we did. More

by DJPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Dec 11, 2020 -

Maple Hill Auto Group responded

I am sorry that the vehicle took longer than expected for servicing. If there is anything else you need in the future please let me know. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

December 10, 2020

The atmosphere was positive, The facility was clean and pleasant. The people were prompt, friendly, and helpful. I was concerned about COVID precautions and felt comfortable that it was a safe environment More

by JANFOLKMIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Dec 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled you hear that you had such a great experience here. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

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