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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

November 04, 2020

Every time I take my car in for service I always have a very good experience. The work is done professionally and in a timely manner. Steve Nutt is very knowledgeable about the Hyundai nameplate, is always More

by ZIPPY621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Jeff Daniel
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 04, 2020

Had a lot of unanswered calls at first trying to buy out my lease. But ultimately Kevin & Tim stepped in and corrected the lack of customer service. Tim was so helpful in getting everything set before we ca More

by STEFAN DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Kevin Poffenberger, Tim Born
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you ultimately had a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 04, 2020

I've had multiple dealings with the service department and have had issues every time. I feel like they don't listen to my concerns. More

by MJKANAAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassandra Westfall, Che Lopez
Nov 04, 2020 -

Maple Hill Auto Group responded

I am sorry to hear that you have had issues at each of your services. Is there something specific that you feel you were not being listened to? If there is anything that I can do to assist, please let me know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 04, 2020

Very nice to bring in my vehicle for any service and it's taken care of right away with nice service personnel. Making appointments are very convienent. More

by KATHYGEROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Hannah Seal
Nov 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 03, 2020

We have purchased several cars from Maple Hill and have always had a great experience. The Service team is always friendly and helpful. They are always willing to help with the simple things like checking More

by CRIKIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 03, 2020

I was very happy with my experience at Maple Hill Subaru. My salesman, Matt Williamson was very helpful and made the entire purchase easy and effortless. I would definitely recommend both him and Maple Hill More

by MLIBBING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 03, 2020

Very helpful staff that made getting my car an easy process. Mike, Greg and Matt were the best. I will be a Maple Hill customer for life. More

by JONFNLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Greg Vinstra
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 02, 2020

I received great service from both the service representative and information from the mechanic. All work was done in a timely manner. Very pleasant experience. More

by PKHOAG45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, Bruce Balestri
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 02, 2020

Great personal touches. They really made me feel important during my purchase. And I'm very impressed with the detailing, my car was spotless!! Bruce was the best to work with! More

by ANDREAJKOETSIER
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri, Tim Born
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 02, 2020

Everyone was so easy to talk with and everything was explained so clearly. I love my new car and it drive beautifully. Overall it was great service. More

by AMDISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra, Tim Born
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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