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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

November 02, 2020

Wonderful service for the recalls on my car. Thank you all so very much. So easy to pickup and drp off my vehicle for service. More

by MCMOUSEL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman, Che Lopez
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 02, 2020

Maple Hill Auto is the only place I trust when it comes to my car. I have been going there for nearly ten years and the service and quality are great every time. Steve and his team are the best! More

by BRYAN.FULLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 02, 2020

First time buyer at Maple Hill Auto and it went very well! Sales person was friendly, knowledgable, and not pushy. The business manager made the process very easy. I will be back for service work on More

by Tim from Galesburg
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tim Born, James DeYoung
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 02, 2020

I had some warranty work done on my 2014 Subaru Outback. The service was absolutely wonderful and super helpful. They even set me up with a 2021 loaner vehicle at no charge so I could make it to work! More

by BEURMANN507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 02, 2020

We have never had a bad experience at Maple Hill Auto. When we purchased our 2016 Subaru Outback we could not have ask for more courteous treatment and that has carried over to the service department, we More

by HGMBB409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

November 01, 2020

I always bring my Veloster to Maple Hill Auto. They are always on time, friendly and ready to serve. Steve Nutt is always ready to take time and answer all of my questions. Thank You! More

by SSTOCKWELL695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 31, 2020

I usually receive A+ service with an oil change/inspection. This time was poor. The inspection on my brakes was rated wrong. (2 & 3) when it was (2 & 7). The young man didn't check well. More

by Pat Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 06, 2020 -

Maple Hill Auto Group responded

I am sorry to hear that your most recent service was not the best. We strive to provide excellent service each and every time. I will speak with the service manager and make sure that our technicians are paying greater attention to details. If you need anything else please don't hesitate to reach out to me. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 31, 2020

I was happy after the service. It was a recall that needed to be done. Just enough time to go and have some lunch. Che was kind enough to get my husband and I a shuttle so we were able to go down the s More

by BLUEGRASSVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the name of our shuttle driver, He was an older gentleman. Very courteous. He brought the car around and opened the door for me. When it was time to be picked up. It was a very short wait., Che Lopez
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 30, 2020

I really appreciate how fast I am greeted when I come in and the speed of the service. I also like that the facility is so clean. The waiting room is very nice also. More

by JILLSMOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Rick Milbeck
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 30, 2020

Kelsey always knew the process I was in and had solutions when unexpected things came up. She has a great handle on valuing the client, and make the client feel important and served. Thank you for your hel More

by DAVID.MCNABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Oct 30, 2020 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that you appreciate Kelsey as much as we do, and we look forward to working with you in the future. If there is ever anything else we can do for you, please let Kelsey or myself know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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