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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 25, 2020

Had a check engine light that kept appearing. The staff (Kelsie) went above and beyond to service the vehicle and provided a loaner to keep from having to go back and forth. More

by TODD.E.INGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 25, 2020

We had a small hiccup after a 65,000 mile service. But after calling Kelsey LeRoy about it she took care of things. And we were very pleased. More

by VANDER.K82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 25, 2020

I thought all was well after my service visit and tire rotation but know I am hearing a strange noise from the rear of the vehicle and I am going to have to come back More

by JOHNTWHYTE
Recommend Dealer
No
Employees Worked With
Hannah Seal
Oct 30, 2020 -

Maple Hill Auto Group responded

I am so sorry! When is a good time for us to schedule you to return?

October 24, 2020

Great customer service. Easy to work with! By far the easiest car buying experience ever. They went above and beyond to make sure I got everything I wanted. More

by MRUPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Greg Vinstra, Jeff Daniel
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 23, 2020

Service was great and prompt. Whenever I would call with an inquiry, even if my call was missed and I needed to leave a voicemail I was always called back as soon as possible. More

by EHUSE1724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 23, 2020

The overall service is less than impressive. Not helpful until they indicate that you've been "such a loyal customer" that they'll "cut you a deal," yet still there was no "deal" cut. We love the Subaru bra More

by KERRIMORGAN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsey LeRoy
October 22, 2020

Everything was excellent and efficient and Cassandra is Everything was excellent and efficient and Cassandra is fantastic to work with. I highly recommend her for a raise. She is a serious asset for you More

by DGGATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 22, 2020

The service is always great, and done very professionally. Steve Nutt (Hyundai Service) really goes above and beyond to take care of his customer's needs! More

by JWHOPUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 22, 2020

MHA is awesome! Very patient while I chose the right car for me, and wonderful to deal with when purchasing the car! Highly recommend them! More

by BLONDIE42765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Jacob Prieto
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 22, 2020

Service was pretty good for the most part. In the future I may go elsewhere to save money as this would cost much less elsewhere More

by THEBORAHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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