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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 21, 2020

Matt was so understanding with my concerns for safety (pandemic ) while my car was being serviced. He generously let me use his car so I could go home and stay true to my quarantine. He even cleaned his More

by ANNE.SCHROCK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

I have purchased 3 vehicles from this dealership and my husband has purchased one. I have always had a good experience, particularly with my last purchase. James DeYoung was the salesman that my husband an More

by SARAH_MUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Tim Born, James DeYoung
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

Great customer service. No unnecessary waiting. You allow dogs in your waiting room 👍😁 No service performed that wasn’t necessary. Cost of service was very reasonable. More

by pamelaaubrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

Not the best experience I have had. When I came in initially I left feeling confused. When the 2021s came in . I had to contact the dealership. I got a call about an issue after I had already purchas More

by MIPORTER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Greg Vinstra
Nov 06, 2020 -

Maple Hill Auto Group responded

I am sorry your experience here was not the best. I am glad to hear everything got sorted out but if you need anything please don't hesitate to reach out to me. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

I will only go to you guys. Period. Have since I bought my car from there 3 years ago! And i will be buying my new one next year from you! Keep up the great work. More

by LAVENDERTEA1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

Nick Hodgson was great to work with.he followed up with me several times to see how I like the vehicle. He also walked me thru all the gadgets of the car. Great guy! We had to wait a bit to sign paperwork More

by TRISHA.NEWHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Nick Hodgson, Tim Born
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

The service was done quickly and I was on my way...only to find that the repair person messed up my radio..He/she obviously was politically motivated as the radio was on MSNBC news and I found country rock More

by PATRICIACHIRSCH45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 06, 2020 -

Maple Hill Auto Group responded

I am so sorry to hear that there was an issue with your radio after service. I will definitely speak to our service manager and have the technicians not touch customer's radio/stations when they're in the vehicle. Please let me know if you need anything else. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

Very quick and knowledgeable with constant communication pricing was fair waiting room was clean and had water and snacks I had an appointment and did not have to wait More

by JOEPIAZZA1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

Brought my Hyundai in for an oil change. Nice, clean waiting room. Service couldn't be better. Always get great service here, at a good price. More

by MARLENE864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Misty Figg
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 21, 2020

My new VW had a recall and they took great care of my vehicle. Kind, professional and quick! Will definitely take my business back there the next time I need a service. More

by LREESE2325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Nov 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had such a great experience. If you need anything in the future please do not hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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