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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 02, 2020

Not sure how to rate this as I had to return the next day to have things remedied. Tire pressure was not rectified, dash screen was not put back. Last tire rotation was paid for and not done (Tire pressur More

by PDEHAAN812
Friendliness
Recommend Dealer
No
Employees Worked With
Cassandra Westfall, Amie Freeman
October 02, 2020

This as the easiest vehicle purchase ever! I called and handled reserving the car over the Phone with Matt Williamson, then handled the financing online, followed by an onetime checkout appointment and don More

by RICH TANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Oct 02, 2020 -

Maple Hill Auto Group responded

We're so happy to hear that the car buying process was made so easy. We're happy Matt was able to get you into the perfect vehicle and that you were able to get into it so quickly. We look forward to working with you in the future. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 02, 2020

Very nice experience! Very friendly staff and efficient service. Called with suggestion on work needed that I didn't know of. Andrea was very friendly More

by MOLLYBEAUPRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great service experience here. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 02, 2020

I have been going to this dealership for several years now for service.Mostly for recalls, time to time oil change and tire rotation, and just regular check ups and miltipoibt inspections. Staff is friend More

by Teanie92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Che Lopez
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great service experience here. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 01, 2020

Service and service personnel were fast friendly and very helpful for what I needed done today which was oil change tire rotation, thank you, the end! More

by GSHEL34567
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great service experience here. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 01, 2020

Jacob was honest, straight forward and a joy. However, we have requested the complete owners manual twice. We received a package from Volvo but the requested manual was not included. Please attend to th More

by ROBRIEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Greg Vinstra
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great sales experience here with Jacob. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 01, 2020

I had a great buying experience. They offered a fair price for my trade, and a great price on the exact Subaru I was looking for. Nick was awesome. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Nick Hodgson
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great sales experience here with Nick. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 01, 2020

I really appreciate the honesty and input explaining my car report. It helped me to make the best decision regarding repairs to my car. Was very satisfied with the service, the friendliness of the staff, More

by VMAMAW
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great service experience here. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 01, 2020

This is my second service appointment since I got the car. Again, everyone was very professional and courteous. I was in and out in 45 minutes which is outstanding. Even my salesman from a year ago saw m More

by ROADSTER195100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Baker, Cassandra Westfall
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great service experience here. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

October 01, 2020

Excellent experience with the sales person I've deal with in this dealership. I had recommended him with friends and family members alike. Keep up the good job. More

by RLUDOVICO
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri
Oct 06, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review for us. We are happy to hear that you had a great sales experience here with Bruce. If you need anything in the future, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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