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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

September 12, 2020

I usually have nothing bad to say but this is different because my car is having heating and cooling problems and I was told that everything was unhooked so I didn’t have to worry about a fire while I stil More

by CSPAGE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Che Lopez
Sep 14, 2020 -

Maple Hill Auto Group responded

I am sorry to hear that your vehicle is having heating & cooling issues. Hopefully the repair will be completed soon to get you back safely on the road. I am happy the service department was able to walk you through disconnecting the correct fuse for the blower. Please let us know if we can assist with anything else. Amie Freeman 269-342-6600 afreeman@maplehillauto.com

September 12, 2020

I had a very good experience during my last service visit. I'm still waiting to hear back about the part for my repair that I need done to my car is in. More

by AUSTERMANNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our service team. Hopefully your part gets here soon. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 12, 2020

Steve and Nick in service are great. We just bought a new car and Nick the dealer was great as well. Friendly staff overall and competitive pricing. More

by ELIZABETHGRANFELDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Nick Hodgson, Misty Figg, Andrea Darnell
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our sales & service teams. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 11, 2020

First purchase from you so far so great Will see how things go. Nick was grear went above and beyond. Why do I have to do 25 words. More

by WJ.PARSONS
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Nick Hodgson
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our sales team. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 11, 2020

I have to say that my recent purchase of a 2020 Volvo xc40 could not have been easier! Got a great deal on a demo that had 5000 miles on it...the service I received was amazing, quick answers to question More

by MARKDCASSAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Nick Hodgson
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our sales team. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 11, 2020

This is my third Subaru from Maple Hill. I continue to be pleased with the service and the friendly people. Phil promised to help with the clock! More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Sep 11, 2020 -

Maple Hill Auto Group responded

We're so happy to hear that you continue to buy your vehicles with us and that we get to see you when it's time to service those vehicles. If there is ever anything we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 10, 2020

As usual , Maple Hill Auto's service department gets the job done and they do it in a timely manner. The employees are friendly and knowledgeable. More

by CR665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassidy Young, Che Lopez
Sep 11, 2020 -

Maple Hill Auto Group responded

Thank you! We love hearing how much our customers love coming to Maple Hill to get their vehicles serviced. We look forward to working with you in the future. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 10, 2020

They were REALLY friendly and staff was super organized and fast ! Would definitely use this dealer again and would recommend to people that want great quality service !!!!!! More

by Subaru Accent Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Che Lopez
Sep 11, 2020 -

Maple Hill Auto Group responded

Thank you, so much! We appreciate knowing that our customers love coming here to have their vehicles serviced. We look forward to working with you in the future. If there is ever anything we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 10, 2020

The servicing was right on schedule and got completed within an hour. Also no extra costs were charged which was really good. I would definitely take my vehicle back to servicing at Maple Hill hyundai ne More

by Aditya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our service team. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 10, 2020

Still have concerns about the Hands in Wheel & White Out Message. Called dealership to have manager call me but didn’t receive call back I wish to call Subaru to discuss the issues as the responses I rece More

by BARBARTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster. 2 stars
Sep 14, 2020 -

Maple Hill Auto Group responded

I am sorry that you are still having concerns. I have sent your information to management and let them know you are still expecting a call back. In the meantime here is the Subaru of America customer service number (800) 782-2783 Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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