
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Pleased customer! Timely friendly service. Cassandra & Andrea are excellent. Service was completed on time. And it'is always nice to have the car washed. Glad we have p Timely friendly service. Cassandra & Andrea are excellent. Service was completed on time. And it'is always nice to have the car washed. Glad we have purchased 2 Suburu's More
scheduled service Work was performed at the appointed time. Place was clean and pleasant including waiting room. Nice to have car washed. Appreciate Jim Vandenberg’s Work was performed at the appointed time. Place was clean and pleasant including waiting room. Nice to have car washed. Appreciate Jim Vandenberg’s support of Kalamazoo Loaves and Fishes. So kind. More
Service Center I had understood that my vehicle would be washed and vacummed out with an oil change. windshield and back window never seen any water on them and floo I had understood that my vehicle would be washed and vacummed out with an oil change. windshield and back window never seen any water on them and floors were not swept out. disappointing. More
Great service My car went in on time and was completed when promised. I was informed of the condition of my vehicle and what other services it needed. My car went in on time and was completed when promised. I was informed of the condition of my vehicle and what other services it needed. More
Done before I finished my coffee I scheduled a brake switch replacement (recall) for 9:00 AM. Repair was completed & car was washed by shortly after 9:30 and I was on the road headed I scheduled a brake switch replacement (recall) for 9:00 AM. Repair was completed & car was washed by shortly after 9:30 and I was on the road headed home shortly thereafter. More
Friendly, quick, customer oriented The only thing I can say negative is when the tech took my tire off and balanced it he lost my valve stem cover so now I have a mixed matched valve st The only thing I can say negative is when the tech took my tire off and balanced it he lost my valve stem cover so now I have a mixed matched valve stem cover that doesn't quite fit and looks bad. BUT overall they did an outstanding job! More
Battery problem My 2018 Legacy would not re-start after stopping for gas. I had to jump start it then and yet a second time after another stop. I was then able to g My 2018 Legacy would not re-start after stopping for gas. I had to jump start it then and yet a second time after another stop. I was then able to get to the Maple Hill Service Center and was told I could leave it or return later. i did return that afternoon, the car was checked out and a bad battery cell was found to be the problem. The battery was under warranty and was replaced at no charge. All staff people were courteous, friendly and helpful. My suggestin is; amidst all of its bells and whistles, the Subaru has some design flaws that should be easily fixed if the engineers listen to their mechanics and the customers. More
Nice and very helpful Nice and helpful the waiting room was nice and it was very clean and comfortable the people were very nice and very helpful to. I would come back Nice and helpful the waiting room was nice and it was very clean and comfortable the people were very nice and very helpful to. I would come back More
Express service I was able to get in for an oil change and tire rotation without an appointment. The staff were friendly and explained exactly what services were perf I was able to get in for an oil change and tire rotation without an appointment. The staff were friendly and explained exactly what services were performed and the price. They also didn’t push any extra services I didn’t ask for, which I appreciate.. They delivered my car washed and ready to go in about an hour. More
Wonderful This dealership is a wonderful place to have your car serviced and to buy a car. I am always satisfied when I have my car serviced there. Steve Nutt This dealership is a wonderful place to have your car serviced and to buy a car. I am always satisfied when I have my car serviced there. Steve Nutt always goes above and beyond for me. More