Maple Hill Auto Group

I love this place I'm an old man, and I've dealt with a lot of dealership service departments ... and Maple Hill's service department is the best I've ever encountered. I'm an old man, and I've dealt with a lot of dealership service departments ... and Maple Hill's service department is the best I've ever encountered. For the last 20 years (and 3 Subaru Foresters) they have never failed to exceed my expectations in both the quality of the service, the timing of the work and the friendliness of the employees. Good job people! More

First checkup & oil change on 2019 Outback Professional, expeditiously completed service. Answered all my spouses questions. This service department also worked on son’s WRX... again, knowle Professional, expeditiously completed service. Answered all my spouses questions. This service department also worked on son’s WRX... again, knowledgeable staff who returned phone calls and completed the job quickly. More

Stress-free experience for 60,000 mi maintenance and recall The dealer personnel were friendly, helpful, open, and honest. I was not quite at 60,000 miles yet, but requested the 60,000 mile service to align wi The dealer personnel were friendly, helpful, open, and honest. I was not quite at 60,000 miles yet, but requested the 60,000 mile service to align with the timing on a recall repair. The person who logged in my car made sure I understood my service and the cost as it was a more in-depth service milestone. I ended up needing some brake service as well. I was contacted promptly and felt no pressure in my repair decision. The person on the phone made sure I understood what they had found and walked through options with me, including not completing additional service. More

Quality of work is good, atmosphere not so good Scheduling my service appointment online was very convenient for me. I went in for service on 7/1/19 and check in was fast but like the other reviewer Scheduling my service appointment online was very convenient for me. I went in for service on 7/1/19 and check in was fast but like the other reviewer said that visited on 7/5, the staff was not very welcoming. My service was completed in less that an hour and 1/2, which was impressive. However, I did not receive a car wash or was even offered one at that. I only take my Volvo to the dealerships to get service because I know it will be done correctly. If there were another Volvo dealer closer to where I live, I would very likely go there. Overall my vehicle rides like a champ :) More

Audi Recall Service - 2017 A6 I was only aware of one recall, but when picking my car back up, I was informed that they had done an additional recall, something to do with the gage I was only aware of one recall, but when picking my car back up, I was informed that they had done an additional recall, something to do with the gage cluster. Everything seemed fine, until I noticed that not only had my trip odometer been reset to 0 (affecting my ability for tracking my mileage), but the time had also been reset to, for some reason, 4AM, instead of 4PM. All in all, everything seems to be fine. Only time will tell. More

VW Jetta Diesel Sportwagen Turbo Service MHAG did a good job servicing my vehicle. Took a little longer than expected, but Mike did a great job of lining up a loaner for me to use, and commu MHAG did a good job servicing my vehicle. Took a little longer than expected, but Mike did a great job of lining up a loaner for me to use, and communicating with me what was broken, if the repairs were covered under warranty, and any other items (ie noted tread wear on tires would necessitate new tires in the fall based on current average miles driven daily). MHAG has been solid on repairing my vehicle even though i didn't buy it from them. I thank them for their continued service and support. More

brought car in as had air conditioning issue Had to order part. Still waiting for call about the part being received at dealership. Cassandra was very helpful as always and I received a ride to w Had to order part. Still waiting for call about the part being received at dealership. Cassandra was very helpful as always and I received a ride to work. Cassandra, herself, had to pick me up from work to get my car!!!! Don't think that is really her job, but someone needed to do it and she volunteered. Appreciate her client service!!!! More

oil change We took our 2015 Forrester in the other day at 7 in the morning to get an oil change. Besides the oil change the service department did a total check We took our 2015 Forrester in the other day at 7 in the morning to get an oil change. Besides the oil change the service department did a total check of the car and washed it also. Andrea was the person we worked with and she did an excellent job. More

Thank you! Linda was great to work with. She is very good with dealing with customers and has been very helpful. She made sure that the car was running well befo Linda was great to work with. She is very good with dealing with customers and has been very helpful. She made sure that the car was running well before giving it back to us. More