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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

June 26, 2019

Great Service I arrived early to ensure I could get to work on time. Shuttle service to work was very helpful and I arrived to work right on time. Car wash is free More

by maryridderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel, Amie Freeman, Misty Figg
Jun 28, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that your service experience went well. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 26, 2019

High price Everyone was great but I’m very concerned with high cost. Not at all what I anticipated. I drove an hour away to get $142 and some change for the cos More

by JULDAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Schurman, Dempsy Bluman, Lena Grubb
Jun 28, 2019 -

Maple Hill Auto Group responded

Thank you for taking the time to leave feedback for us. I emailed you regarding the pricing here at Maple Hill but if you have any other questions you can always reach out to me. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 26, 2019

EXCELLENT SERVICE! Excellent customer service! Very attentive to customer satisfaction which is greatly appreciated and I'm happy to pay for services when I get great qu More

by TSHAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Cassandra Westfall
Jun 28, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to know you had an excellent service experience here. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 26, 2019

Oil consumption test Entire staff was professional and helpful. Made me feel like they cared and wanted to help. We may have a problem with our Forester but so far the dea More

by CAMAROCRAFT51
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Schurman, Chad Dechnik, Cassandra Westfall, Misty Figg
Jun 28, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy you had a good experience here with us. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 26, 2019

Acceleration issue. I still have the same problem. I need answers; it could cause an accident. When I went in to have the problem corrected they did not know what the pr More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Schurman
Jun 28, 2019 -

Maple Hill Auto Group responded

Can you email me some more information so I can assist you further? Or give us a call? Randi DeSantis 269/342-6600 X541 rdesantis@maplehillauto.com

June 25, 2019

The Best! Always the best service and quality work! Needed same-day brake work and you guys came through. Love Maple Hill Auto Group. Thanks! Mary Martin More

by Mitch-Mary M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the mechanics by name. , Steve Nutt
Jun 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear you had a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 25, 2019

Amazing service! I traveled from Virginia to Michigan for a week trip! One of my friends recommended me Maple Hill for service to change my front and rear breaks. Not More

by EdVirginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Jun 26, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled that you chose us to take care of your vehicle while you were in Michigan. Let us know if you ever need anything, Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 25, 2019

Another Satisfied Customer Had another excellent experience with the Hyundai service department. Work on my vehicle was done well, quickly and for a fair price. There were no More

by DMBLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jun 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you had an excellent service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 25, 2019

Steve is Great Steve is always very helpful in the service department. He explains everything in detail and seems genuinely interested in getting things done correc More

by MSULLI6448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jun 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled you had a great experience here; Steve is definitely an asset to our team. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 25, 2019

Quick check engine light.on. Quick and knowledgeable. Fixed minor issue and recommended further work. I have scheduled a clutch replacement and front brake work. Will return in th More

by John Behrendt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names but recognized a couple of folks from years ago. Service person was excellent and so was the mechanic., Mike Huffman
Jun 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy that you had a great service experience and we look forward to seeing you soon. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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