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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

June 20, 2019

Customer service Customer service was friendly and the repair service itself was fast. The service advisor explained things clearly and answered my questions complet More

by MLSEDLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Jun 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased to hear that you had a good experience here. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 20, 2019

Recall OK - a bit slow, expensive for repairs and never called my home phone to notify me they were done - although they did remind me of my appointment to t More

by AJBIGKAHUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember any names or recognize any faces
Jun 26, 2019 -

Maple Hill Auto Group responded

We are sorry that you did not have the best experience here. Let me know if there is anything I can do to assist. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

June 19, 2019

Service Great waiting area, with TV, drinks, snacks, and comfy chairs. Associates are efficient, friendly, and courteous. Service is easy to schedule, via pho More

by Billybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson, Heather Crummel, Misty Figg
Jun 19, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great service experience, Amie Freeman Customer Support Representative 269-342-6600 X 443 afreeman@maplehillauto.com

June 19, 2019

Great and helpful Very friendly and took care of my problem with no issues . They called about a warranty I have and verified for me to save some money More

by chrisringler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huffman
Jun 19, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are glad to know we could help you with your vehicle and save you some money. Amie Freeman Customer Support Representative 269-342-6600 X 443 afreeman@maplehillauto.com

June 19, 2019

Phenomenal Customer Service This place has great customer service! They take care of all your car needs in a timely manner. Definitely recommend this place for anyone needing any More

by KAROLINA.JEVALTAITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barber, Mike Huffman
Jun 19, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled to hear that you had excellent service here. Amie Freeman Customer Support Representative 269-342-6600 X 443 afreeman@maplehillauto.com

June 19, 2019

Engine block recall/replace Everything seems good so far, 2 days. I appreciate Steve assessing the problem quickly and getting me a rental car. I think it was 5 weeks, but he c More

by RRFURNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Jeff Daniel
Jun 19, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy that we could replace the engine in your car and get you a rental vehicle to use during the repair. Amie Freeman Customer Support Representative 269-342-6600 X 443 afreeman@maplehillauto.com

June 18, 2019

Great Service This dealership runs a fantastic service department. We’ve been driving and servicing cars for forty years now, and I’ve been to lots of dealerships f More

by Rudy and Jill R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jordan, Jeff Daniel, Heather Crummel
Jun 19, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to know that you had such great service. Amie Freeman Customer Support Representative 269-342-6600 X 443 afreeman@maplehillauto.com DELETE RESPONSE

June 18, 2019

Not to bad. Fairly quick service Very good customer service. However, I had a car wash and the back of my Outback was still dirty. I will not use that service again. More

by PETINDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Jun 19, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear you had good customer service. We are sorry that the car wash was not working as well as it usually does. Amie Freeman Customer Support Representative 269-342-6600 X 443 afreeman@maplehillauto.com

June 17, 2019

Great customer service I recently purchased a Subaru Ascent. I had contacted Michael through email and he was very fast to respond and answer all my questions. The day I wen More

by SARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
Jun 19, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear you had a great car buying experience. Amie Freeman Customer Support Representative 269-342-6600 X 443 afreeman@maplehillauto.com

June 14, 2019

Good experience with service Good experience thankfully the time was within the estimated time and we got our service completed with the replacement of the air filters as recommen More

by MMF62208
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jun 17, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are happy to hear you had a good service experience. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

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