Maple Hill Auto Group

Salesman listened! I am a 3rd time buyer of a Subaru Forester. When i first walked in, I told Nick, my salesman, he didnt need to sell me on anything. I needed him to sh I am a 3rd time buyer of a Subaru Forester. When i first walked in, I told Nick, my salesman, he didnt need to sell me on anything. I needed him to show me options and some prices and let me think it over. Thats just what he did. I came back about a week later, said what I wanted and he made it happened. No pressure, great follow through. Friendly, courteous, and respectful. More

Engine block recall/replace Everything seems good so far, 2 days. I appreciate Steve assessing the problem quickly and getting me a rental car. I think it was 5 weeks, but he c Everything seems good so far, 2 days. I appreciate Steve assessing the problem quickly and getting me a rental car. I think it was 5 weeks, but he called a few times with updates. More

Phenomenal Customer Service This place has great customer service! They take care of all your car needs in a timely manner. Definitely recommend this place for anyone needing any This place has great customer service! They take care of all your car needs in a timely manner. Definitely recommend this place for anyone needing any type of service done for their car! More

Great and helpful Very friendly and took care of my problem with no issues . They called about a warranty I have and verified for me to save some money Very friendly and took care of my problem with no issues . They called about a warranty I have and verified for me to save some money More

Service Great waiting area, with TV, drinks, snacks, and comfy chairs. Associates are efficient, friendly, and courteous. Service is easy to schedule, via pho Great waiting area, with TV, drinks, snacks, and comfy chairs. Associates are efficient, friendly, and courteous. Service is easy to schedule, via phone or Internet. Also spoke with Nick about a new Subaru. More

Not to bad. Fairly quick service Very good customer service. However, I had a car wash and the back of my Outback was still dirty. I will not use that service again. Very good customer service. However, I had a car wash and the back of my Outback was still dirty. I will not use that service again. More

Great Service This dealership runs a fantastic service department. We’ve been driving and servicing cars for forty years now, and I’ve been to lots of dealerships f This dealership runs a fantastic service department. We’ve been driving and servicing cars for forty years now, and I’ve been to lots of dealerships for work. Some I’ve never gone back to. I could easily rank them all into not recommended, recommended and highly recommended. Maple Hill is one of the few I would highly recommend. They’ve answered questions in the past about items we didn’t understand and explain everything clearly, and the work they’ve done has been done correctly and on schedule, even fixing our air conditioner in less time than was originally promised. Great dealership, great service and an excellent vehicle, thank you Maple Hill! More

Great customer service I recently purchased a Subaru Ascent. I had contacted Michael through email and he was very fast to respond and answer all my questions. The day I wen I recently purchased a Subaru Ascent. I had contacted Michael through email and he was very fast to respond and answer all my questions. The day I went to the dealer he had information ready for me and as Ascent to test drive. It was everything I was looking for and after finding the right color I left the same day with my new car. Love my Ascent! Michael was very easy to work with and I would highly recommend him. More

Kind and Attentive Mike at Maple Hill Auto is fabulous. He helped me navigate a lifetime warranty that might have cost me $1200. The only problem is wait time for appoin Mike at Maple Hill Auto is fabulous. He helped me navigate a lifetime warranty that might have cost me $1200. The only problem is wait time for appointments and talking to someone on the phone. Yet, when we learned it was a control module issue, Mike made the second appointment a week later. If this center weren't more expensive than my usual mechanic, I'd use them much more often as they are a VW dealership. Also I hope more people can work at this section because I can see the staff needs it. Wait time is one indicator. Inability to communicate via phone another. When I drove there, I was immediately helped, and I am grateful. More

First service Met by a smiling tech who asked good questions and went out of her way to make my experience better than expected. I’m Happy! Met by a smiling tech who asked good questions and went out of her way to make my experience better than expected. I’m Happy! More