Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
Customer service Customer service was friendly and the repair service itself was fast. The service advisor explained things clearly and answered my questions complet Customer service was friendly and the repair service itself was fast. The service advisor explained things clearly and answered my questions completely. The waiting area is comfortable. More
Recall OK - a bit slow, expensive for repairs and never called my home phone to notify me they were done - although they did remind me of my appointment to t OK - a bit slow, expensive for repairs and never called my home phone to notify me they were done - although they did remind me of my appointment to the point of distraction. More
Service Great waiting area, with TV, drinks, snacks, and comfy chairs. Associates are efficient, friendly, and courteous. Service is easy to schedule, via pho Great waiting area, with TV, drinks, snacks, and comfy chairs. Associates are efficient, friendly, and courteous. Service is easy to schedule, via phone or Internet. Also spoke with Nick about a new Subaru. More
Great and helpful Very friendly and took care of my problem with no issues . They called about a warranty I have and verified for me to save some money Very friendly and took care of my problem with no issues . They called about a warranty I have and verified for me to save some money More
Phenomenal Customer Service This place has great customer service! They take care of all your car needs in a timely manner. Definitely recommend this place for anyone needing any This place has great customer service! They take care of all your car needs in a timely manner. Definitely recommend this place for anyone needing any type of service done for their car! More
Engine block recall/replace Everything seems good so far, 2 days. I appreciate Steve assessing the problem quickly and getting me a rental car. I think it was 5 weeks, but he c Everything seems good so far, 2 days. I appreciate Steve assessing the problem quickly and getting me a rental car. I think it was 5 weeks, but he called a few times with updates. More
Great Service This dealership runs a fantastic service department. We’ve been driving and servicing cars for forty years now, and I’ve been to lots of dealerships f This dealership runs a fantastic service department. We’ve been driving and servicing cars for forty years now, and I’ve been to lots of dealerships for work. Some I’ve never gone back to. I could easily rank them all into not recommended, recommended and highly recommended. Maple Hill is one of the few I would highly recommend. They’ve answered questions in the past about items we didn’t understand and explain everything clearly, and the work they’ve done has been done correctly and on schedule, even fixing our air conditioner in less time than was originally promised. Great dealership, great service and an excellent vehicle, thank you Maple Hill! More
Not to bad. Fairly quick service Very good customer service. However, I had a car wash and the back of my Outback was still dirty. I will not use that service again. Very good customer service. However, I had a car wash and the back of my Outback was still dirty. I will not use that service again. More
Great customer service I recently purchased a Subaru Ascent. I had contacted Michael through email and he was very fast to respond and answer all my questions. The day I wen I recently purchased a Subaru Ascent. I had contacted Michael through email and he was very fast to respond and answer all my questions. The day I went to the dealer he had information ready for me and as Ascent to test drive. It was everything I was looking for and after finding the right color I left the same day with my new car. Love my Ascent! Michael was very easy to work with and I would highly recommend him. More
Good experience with service Good experience thankfully the time was within the estimated time and we got our service completed with the replacement of the air filters as recommen Good experience thankfully the time was within the estimated time and we got our service completed with the replacement of the air filters as recommended More























