Maple Hill Auto Group

Excellent service with professional sales staff. From the time I walked in, to the time I left with my new car, I received nothing but the best customer service. Dempsy and the staff at Maple Hill w From the time I walked in, to the time I left with my new car, I received nothing but the best customer service. Dempsy and the staff at Maple Hill were very professional and cared to meet my needs. Victor was able to step in when needed and went above and beyond expectations. Thank you! More

Routine Service scheduled appt. started on time, comfortable waiting area, out in a bit over an hour as planned. technician replaced cabin air filter, I wanted to scheduled appt. started on time, comfortable waiting area, out in a bit over an hour as planned. technician replaced cabin air filter, I wanted to take it home to show my husband, but it was not left in the car. didn't know I had to ask for replaced parts to be left in car -- thought it was standard practice. More

Our rating of our entire experience was excellent. All products and services were explained in detail. All packages and available options were explained and we were well informed on which option packag All products and services were explained in detail. All packages and available options were explained and we were well informed on which option package to purchase based on our needs and what we could afford to purchase. We got an excellent rate of interest on our auto loan. More

service was good. I had my daughter bring the car in for an oil change, the person told her the air filter was dirty and needed to be replaced, she told him I would tak I had my daughter bring the car in for an oil change, the person told her the air filter was dirty and needed to be replaced, she told him I would take care of it, she picked up a filter and when I went to put it in, the filter in was very white like new, I pulled it and there was some dust and some small leaves on the back side, I asked her if she had replaced it, she said no, I think it is too bad that somebody would tell her it was the worst he had seen, Please make sure the employees do not try and get young girls to purchase a new filter when it does not need it. I have the one I pulled out and would be happy to let you see it. thank you Steve Barker More

Satisfying I truly felt they were friendly and honest and wanted to work for me to got me the car I wanted. I would most definitely recommend my friends and fami I truly felt they were friendly and honest and wanted to work for me to got me the car I wanted. I would most definitely recommend my friends and family to visit Maple Hill Auto Group More

Super Friendly We were in for routine service and had a couple of set-up/use questions about our car. Chad was super helpful in walking us through our issues. We We were in for routine service and had a couple of set-up/use questions about our car. Chad was super helpful in walking us through our issues. We learned that voice activation was not featured on the A-3 Convertible. We are very happy with our vehicle. More

Service but bought a new VW I took my Audi in for service and commented that I did not like the Audi at all. I said I couldn’t wait until my lease was up which was still a year I took my Audi in for service and commented that I did not like the Audi at all. I said I couldn’t wait until my lease was up which was still a year away. Mr. Gates took over and said I could trade and get what I wanted which is a VW Tiguan. I love my Tiguan. He worked with me to find the best VW for me. I was very pleased with the experience. More

Genesis G70 Phil did a great job of making our car buying process very seamless. They were able to get the car we wanted in a short period of time. Very satisfi Phil did a great job of making our car buying process very seamless. They were able to get the car we wanted in a short period of time. Very satisfied with the entire process. More

2011 Jetta Refresh Brought my daughter's Jetta in to have the brakes replaced. The service techs found several other issues that were also repaired, and Mike Huffman ke Brought my daughter's Jetta in to have the brakes replaced. The service techs found several other issues that were also repaired, and Mike Huffman kept me informed of progress and any developments. More

Great First Experiences I am a first-time client at this dealership. Matt Williamson was prompt at replying to my initial email inquiry about a new vehicle. He took his time I am a first-time client at this dealership. Matt Williamson was prompt at replying to my initial email inquiry about a new vehicle. He took his time without pressure and answered all my questions. The sales process went smoothly and Matt Taylor pointed out all options available to me without pressure, answering all my questions along the way. I then stopped at their Service Department to ask a question, where an obviously busy Andrea Walker promptly put everything down and gave me her undivided attention as if I was the only client there at the time. She answered all my questions and even shook hands at the end, making me feel more like a member of the Maple Hill Auto family than a client. Thank you, Mr. VandenBerg, for such positive first experiences and I look forward to many more! More