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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

May 23, 2019

Happy with new Subaru Matt Williamson helped me find the right vehicle with the options I wanted and none that I did not want. He obtained the vehicle from another dealer More

by Cr123
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra, Mike Disher
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that Matt was able to locate & deliver the car you wanted. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 23, 2019

Great help in getting the red VW Golf car I wanted. Jon Gates was a great help in finding and helping me get the red VW Golf that I wanted. He was also helpful in getting me the specs I wanted while he More

by mwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled Jon could help you find the car you wanted. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 23, 2019

Was work done? I'm unsure the passenger airbag was swapped out. Dust on the dashboard wasn't disturbed. Seriously. Did you keep old airbag to show me? More

by JAN.GABELGOES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
May 24, 2019 -

Maple Hill Auto Group responded

For your model of vehicle, we do not have to remove the dash to do the installation of the airbag. We go through the glove compartment to install the new airbag, and don't have to touch the dash. Also, if you look at your paperwork, it will show an old part number and a new part number. We cannot obtain the old part number without taking the old airbag out and getting the code off of it. If you have any other questions, please give me a call anytime. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 ext. 445

May 23, 2019

1st Review Gene in parts and Scott in service communicated well and provided great assistance. My AudiTT is a used car but new to me. I plan to use Maple Hill fo More

by CRFLINE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Gene
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased to hear that you had great service here & look forward to seeing you in the future. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 22, 2019

Great Service! Maple Hill did an excellent job with servicing my car and doing it in a timely manner! They were very helpful with setting up my appointment as well a More

by cselva48065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great service experience here. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 22, 2019

Oil issue Had issues with my Audi Q5. Maple Hill Auto Group and Audi manufacturing took care of my issue. Would recommend Maple Hill auto group for service o More

by DPZWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Dechnik, Steve Westra
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review and for being a loyal customer. Please let us know if you need anything. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 22, 2019

New car Everyone was professional and courteous, answered questions, applied no pressure, gave the best deal possible. This is our second Subaru from Maple Hi More

by DGGATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Matt Williamson
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review for being a loyal customer. We are happy we were able to find a second Subaru for you. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 22, 2019

Great service Courteous, professional, knowledgeable team! Nick Hodgson was helpful in explaining vehicle technologies and provided follow up on the sales experien More

by BUCKMEADOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Dempsy Bluman, Nick Hodgson, Mike Disher
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are very happy to know you had a great car buying experience here. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 22, 2019

Easy and quick I like being able to schedule service online. I can wait in the very nice waiting room with TV and WIFI, beverages and snacks. Service is quick and More

by EDIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel, Cassandra Westfall
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you have had a great experience here, Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

May 21, 2019

Maple Hill Service Center is AWESOME!!! I have moved away from Michigan and, while back visiting, needed an oil change. It was great to be able to have it done where I bought my 2014 Outbac More

by JALYCHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Jeff Daniel, Misty Figg, Andrea Darnell
Jun 07, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you came back to visit us while you were here in Michigan. Amie Freeman Customer Support Specialist 269-342-6600 X 443 afreeman@maplehillauto.com

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