
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Positive experience! This is my 2nd experience. Steve is a great help! He is straightforward, honest & fun to talk to. Misty is thorough & communicative. This is expected This is my 2nd experience. Steve is a great help! He is straightforward, honest & fun to talk to. Misty is thorough & communicative. This is expected & much appreciated. Thank you! More
went very well to take care of recall material went in for a brake light recall and it went just fine. The people on the service staff were very helpful and friendly. I will take my car here agai went in for a brake light recall and it went just fine. The people on the service staff were very helpful and friendly. I will take my car here again. More
Good experience. Everything was completed as promised. One negative was there were no brochures available for cars we were interested in. Would be nice to have an ea Everything was completed as promised. One negative was there were no brochures available for cars we were interested in. Would be nice to have an easy to understand option operation instruction sheet. More
Smooth and Easy I needed to bring my Outback in for a recall airbag fix. Everything was easy from setting the appointment to the loaner car (which was beautiful). I c I needed to bring my Outback in for a recall airbag fix. Everything was easy from setting the appointment to the loaner car (which was beautiful). I couldn't ask for a better experience. Debbie More
the summary We were shopping for a vehicle to replace the ztoyota 4 Runner. After getting rhe chance to work with Bruce he suggested the Safaree Sport. After driv We were shopping for a vehicle to replace the ztoyota 4 Runner. After getting rhe chance to work with Bruce he suggested the Safaree Sport. After driving, we both realized ut waa a. Great car. More
Bal Barot I like this dealer and the excellent service they provide. I am going to buy my next car from them. Bruce is a great guy and Cassandra with her welcom I like this dealer and the excellent service they provide. I am going to buy my next car from them. Bruce is a great guy and Cassandra with her welcome smile is awesome!!! More
Fast!! We needed to get to a track meet and they were able to get us in and done in less than an hour. Super friendly people! We needed to get to a track meet and they were able to get us in and done in less than an hour. Super friendly people! More
My promised 3 hour appointment turned into 5 I think they forgot me and it felt like they lied. I hate being lied to. I had a 9:30 AM appointment for an oil change and tire alignment. I received I think they forgot me and it felt like they lied. I hate being lied to. I had a 9:30 AM appointment for an oil change and tire alignment. I received a call at 11:30 indicating they had gotten behind on the alignment and it wouldn’t be done until 2:00. They did provide me with a rental car at that time only because I insisted. I travel an hour for my appointments so waiting isn’t easy. I had other things I wanted to do while I was in town and was unable to do them. Lack of consideration to my situation. More
GREAT It's always great to see my friends at Maple Hill Auto Group. They did a great job on my S5 annual check up this week. It's always great to see my friends at Maple Hill Auto Group. They did a great job on my S5 annual check up this week. More
Service Department damaged my car Service department bent my door and didn't tell me about it before giving me back my car. When I figured out what was wrong, I called them and they a Service department bent my door and didn't tell me about it before giving me back my car. When I figured out what was wrong, I called them and they admitted they damaged my car but didn't know which car they damaged. Service manager decided lunch was more important than figuring out who's car they damaged. More