
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Leak in car noted Steve Nutt is wonderful to work with and I trust him! After getting the car fixed I bought a new one from Phil! Great working with all of you. You Steve Nutt is wonderful to work with and I trust him! After getting the car fixed I bought a new one from Phil! Great working with all of you. You are trusted, present you mission of service to the community very well. More
Long wait I do not understand why it takes over 90 minutes for a conventional oil change. Okay, you changed the rear window wiper too, but still? I do not understand why it takes over 90 minutes for a conventional oil change. Okay, you changed the rear window wiper too, but still? More
Easy experience. I had done my research prior to walking in the door. I knew pretty much what I was interested in. There was no pressure to upgrade. Whole process was I had done my research prior to walking in the door. I knew pretty much what I was interested in. There was no pressure to upgrade. Whole process was pretty painless. More
air bag re3placement work was done promptly and on time. excellent experience.will be back to check on new car soon.expect same good service .have a good day. work was done promptly and on time. excellent experience.will be back to check on new car soon.expect same good service .have a good day. More
Good service Maple Hill Auto has been my go-to dealership for almost two decades through three Subarus. The employees are helpful and I have confidence in them. Maple Hill Auto has been my go-to dealership for almost two decades through three Subarus. The employees are helpful and I have confidence in them. More
1st time service, I will use again! Friendly greeting, explained costs up front, kept me informed on the progress as I waited for routine service and product improvement service was bein Friendly greeting, explained costs up front, kept me informed on the progress as I waited for routine service and product improvement service was being completed. I will definitely use Maple Hill Service again! More
Service was great. Was there for service. The two I dealt with was a young lady and a youg man. Both were great. It was a last minute AC evaporator line issue. Was there for service. The two I dealt with was a young lady and a youg man. Both were great. It was a last minute AC evaporator line issue. More
Airbag recall Quick, efficient, and caring. Cassandra was great - friendly and accommodating. If I were in business, I’d try hire her to be my employee. Apparent Quick, efficient, and caring. Cassandra was great - friendly and accommodating. If I were in business, I’d try hire her to be my employee. Apparently your repair guys do very well, too. More
Excellent Customer Service! After owning over 25 pre-owned cars (growing up in my NJ-based family's car business, buying at wholesale and selling at retail one year later!) our f After owning over 25 pre-owned cars (growing up in my NJ-based family's car business, buying at wholesale and selling at retail one year later!) our family moved to Kalamazoo, MI, we lost that connection, and I finally got truly taken on the private purchase of a 2010 Subaru Forester that had a multitude of problems including a MASSIVE oil leak! (Despite a pre-purchase inspection at Fox Subaru in Grand Rapids.) Jeff Daniel's team of friendly and knowledgeable Service Advisors, paired with an ASE Master Technician named Brittany Parker not only found and fixed the majority of our problems, but did so for an extremely fair price. They've earned our trust over the past 15 years, we'll keep going back! More
Great service Always quick, reliable, and friendly service! Steve is always great to work with and has excellent customer service skills. I will continue to have Always quick, reliable, and friendly service! Steve is always great to work with and has excellent customer service skills. I will continue to have my car serviced here. More