Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
Fast service The service department was polite and efficient. They quickly solved my problem even though I didn't have an appointment. I would not hesitate to rec The service department was polite and efficient. They quickly solved my problem even though I didn't have an appointment. I would not hesitate to recommend them. More
Awesome Customer Service I purchased my VW Jetta TDI new at Maple Hill Auto in 2013 from Chad Dechnik. This has been by far the best car dealership in the Kalamazoo MI area. I purchased my VW Jetta TDI new at Maple Hill Auto in 2013 from Chad Dechnik. This has been by far the best car dealership in the Kalamazoo MI area. They have always managed to get me scheduled and service my vehicle in a quick and friendly manner. I have been working with Mike Huffman for the last five years. Everyone there is knowledgeable and honest. I plan on keeping my Jetta, but I am sure that if I am ever in the market to buy something else, it will be from them. More
Great service The service team is pleasant, courteous and quick! They answered my questions and showed a genuine interest in me as a person, not just the next numbe The service team is pleasant, courteous and quick! They answered my questions and showed a genuine interest in me as a person, not just the next number in the list. Thanks! More
Service Dept Maple Hill has a great online process for scheduling an service appointment. The service appt for an oil change was approximately 30 minutes. They e Maple Hill has a great online process for scheduling an service appointment. The service appt for an oil change was approximately 30 minutes. They even washed my car. More
No PROBLEMS Nice facility clean nice people friendly staff I have never had a problem with them a bit pricey on somethings but I guess that's part of owning a Ger Nice facility clean nice people friendly staff I have never had a problem with them a bit pricey on somethings but I guess that's part of owning a German automobile. More
Great Service I am always happy with the service professionals at Maple Hill. They explain the work, charges and make sure I am happy. I will return to Maple Hill I am always happy with the service professionals at Maple Hill. They explain the work, charges and make sure I am happy. I will return to Maple Hill as they can always accommodate my schedule. More
Service above and beyond I worked with another dealer for several weeks and had asked them several times whether they could locate the color vehicle I wanted. The other deale I worked with another dealer for several weeks and had asked them several times whether they could locate the color vehicle I wanted. The other dealer just wanted to sell me what was on the lot so I put out a request on a "general" Subaru website and Matt Williamson with Maple Hill contacted me within minutes. He did a search for me and found the vehicle I had been waiting for. Closing paperwork on the deal was fast and easy and Matt introduced me to the features of my new vehicle. I was very pleased with the service Matt and the rest of the group provided me. More
was timely very helpful and timely service,also friendly,I would recomend this dealer ship to anyone, my next car will come from here because of service very helpful and timely service,also friendly,I would recomend this dealer ship to anyone, my next car will come from here because of service More
Best place if you want no pressure or hidden fees. My wife and I had a great experience with Maple Hill Auto Group. Nothing like some of these other dealerships I've have had some crazy dealings with. My wife and I had a great experience with Maple Hill Auto Group. Nothing like some of these other dealerships I've have had some crazy dealings with. These guys were honest, easy going and was willing to work with us and we ended up getting a fantastic vehicle and at a great price. Fast, friendly service and with no pressure or hidden fees. In fact almost a month later and they are sending us a refund from fees! Talk about honesty, I mean who does that..? These guys were great and I recommend you check them out if you're in the area. Ask for Dennis he's a real cool dude and very helpful. The wife is super happy with this purchase so I had to come leave a review. Thanks Maple Hill Auto Group keep up the great work. More
response to road service My 2017 Forrester was towed to Maple Hill Subaru and the staff were quick to repair and return the car to me (an almost 2 hour drive from the dealer) My 2017 Forrester was towed to Maple Hill Subaru and the staff were quick to repair and return the car to me (an almost 2 hour drive from the dealer). I appreciate their understanding as this event happened while I was away from home and not familiar with anyone at the dealership. Thank you to Heather for her attention to my needs. More























