Maple Hill Auto Group

Always helps in all situations! Steve has always helped us with my daughter's car. Yesterday, we took the car in - neither front seat belt worked. It was a safety issue. We asked if Steve has always helped us with my daughter's car. Yesterday, we took the car in - neither front seat belt worked. It was a safety issue. We asked if someone could please look at it (they were extremely busy) and tell us at least what was wrong so the part could be ordered. The auto mechanic took both of the seat belt covers apart and put it together correctly for us. ( My daughter's car was vandalized at college and the collision repair shop just returned the car and apparently installed the mechanism incorrectly.) Thanks to Steve and the mechanic my daughter didn't need a loaner and can safely drive her car again. We also bought two new Hyundais after we moved to Monroe,MI. We have driven the 2 hours to Kalamazoo to get the maintenance completed for both new cars. It is less expensive than the local Hyundai service centers and it is done correctly (Our local Hyundai incorrectly put the tires on and a wheel nearly fell off my husbands car. They also wanted $200 just to do a visual inspection after my husband hit a pot hole.) We love Steve, Maple Hill, and the mechanics and the fantastic job they do to keep our cars running smoothly! I will always take our cars to Steve! More

Lack of knowledge and communication My service technician lacked the knowledge and skill needed to confey what was going on with my car. My frustration could have been avoided if the te My service technician lacked the knowledge and skill needed to confey what was going on with my car. My frustration could have been avoided if the technician had the experience necessary to the job. I felt like I had to pull information out and I still didn’t understand. The tech tried but lack of skill came through. Luckily when I picked up my car another service technician was around who understood and could explain what was happening with my car. Maple Hill’s service use to be the best but in the past year things have changed and not for the better More

Great Service! Purchased my Subaru from Maple Hill and have been using their Service Department. Very pleasant experience! Convenient making appointment either onlin Purchased my Subaru from Maple Hill and have been using their Service Department. Very pleasant experience! Convenient making appointment either online or on the phone! Excellent followup after my appointment. More

Great place! Really like Maple Hill Subaru. This is the 2nd Subaru I’ve bought there. They aren’t pushy, they explain their options and thoroughly go over the car Really like Maple Hill Subaru. This is the 2nd Subaru I’ve bought there. They aren’t pushy, they explain their options and thoroughly go over the car with you and how to use everything. Nick helped me pair my phone so I can easily make hands free calls. Everyone was super nice and helpful More

You make it easy I made the appointment on line. I was greeted with a friendly smile and we reviewed what was to be done. Misty checked in while I was in the waiting I made the appointment on line. I was greeted with a friendly smile and we reviewed what was to be done. Misty checked in while I was in the waiting room to review what the tech recommended be done. Everything was done on time and to my expectation. Thanks. More

Always Great Service Our first experience with Maple Hill Auto was the purchase of a 2009 Sonata. We were so pleased with the performance of the vehicle and the outstandin Our first experience with Maple Hill Auto was the purchase of a 2009 Sonata. We were so pleased with the performance of the vehicle and the outstanding service received on our 3 month maintenance visits my husband and I decided to purchase a second vehicle in 2010. In 2017 we were in need of an SUV to hall our bikes around. Although we did run through the Ford Dealership lot, there was no question in my mind that our 3rd vehicle would be a Hyundai. This decision was not only based on price and performance, but the sincere effort of Steve Nutt and his crew to help me maintain a safe and dependable vehicle, no matter the inconvenience to their schedule, so I can get to work each day. Car number 4 is just around the corner and I have my eye on a Veloster this time! I hope Steve isn't thinking of retiring in the next few years. More

We have visited Maple Hill Auto Group for many years. We always deal with Phil Lawrence and have been very satisfied with our purchase. Phil is very courteous, friendly, and very helpful in making our ch We always deal with Phil Lawrence and have been very satisfied with our purchase. Phil is very courteous, friendly, and very helpful in making our choice. Thanks- again Phil we love our new Santa Fe More

200 MILE DRIVE FOR THE BEST!!! Working w/a different dealership, I was ready to purchase the car (already approved) unhappy wt/the lack of interest from that salesman, which was wit Working w/a different dealership, I was ready to purchase the car (already approved) unhappy wt/the lack of interest from that salesman, which was within 20 miles of home. Called MH, got Matt, He was Phenomenal, attentive, knowledgeable and ready to work. He walked me through what I needed, spoke w/my financial institution, got me a BETTER DEAL on my 2019 Accent (I was about to purchase a 2018) than the other spot, and it was MUCH nicer. I was driving from NEW HAVEN, MI.... We did the entire deal in less time than the 3 hours it took me to get there..... AND... they closed at 8 but he waited for me (arrived at 8:30pm) because he knew how I really wanted my car. He responded to every email, answered every call and addressed every concern. THE BEST!!! More

Service at Maple Hill Subaru The service appointment that I had for my Outback at Maple Hill Autogroup rates ten stars! Everyone in the Service Department was friendly, courteous The service appointment that I had for my Outback at Maple Hill Autogroup rates ten stars! Everyone in the Service Department was friendly, courteous and extremely helpful. It was a great to deal with Cassandra, Heather, Marlin, and Cade. They made the experience a pleasure. Best of all, my car was serviced in less time than I’d been told to expect. Although I was happy to spend time in the super comfortable waiting area (stocked with snacks) I was finished in forty-five minutes. I was so impressed with the sales group at Maple Hill and the service team is just as awesome. More

Peace of mind it is critical to me to be certain my automobile is in top working function because 1. I drive a lot 2. I often have a passenger who’s safety I am ent it is critical to me to be certain my automobile is in top working function because 1. I drive a lot 2. I often have a passenger who’s safety I am entrusted with. I know I can rely upon, and I expect, the folks at Maple Hill auto to assure my Car is running at is best possible performance. It’s gives me peace of mind knowing I can count on Maple Hill’s Subaru service Team. Thank you Bev More