Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
24,000 mile checkup I had had my oil changed at 23000 miles so I was told I could wait for the next one due before I had this checkup. Unfortunately, I was not notified t I had had my oil changed at 23000 miles so I was told I could wait for the next one due before I had this checkup. Unfortunately, I was not notified that a 30,000 mile checkup would be due soon after and that I could just schedule this one instead which takes care of some of the same things. I was fully prepared to be at the dealer for a longer time this morning for service expecting some of these things to be taken care of. More
Great customer service! This was my first experience with Maple Hill Subaru. I was referred to Bob Warren by a friend and he exceeded my expectations. Bob Warren took the tim This was my first experience with Maple Hill Subaru. I was referred to Bob Warren by a friend and he exceeded my expectations. Bob Warren took the time to give me all of my options and was never pushy. The car I wanted was not available in inventory but he made all efforts to find the exact one I wanted and stayed on my budget. He took the time to answer all my questions by email or phone as I lived about 60 min away. He was always very transparent and honest in the negotiation. I highly recommend Bob Warren at Maple Hill Subaru. It was worth the hour drive to get there. More
Service Dept. We took our Outback in for routine oil change and everyone was friendly and courteous as always. We waited in the very nice waiting area where coffee We took our Outback in for routine oil change and everyone was friendly and courteous as always. We waited in the very nice waiting area where coffee, juice and snacks awaited us. When finished all auto check points were gone over with us and we were on our way. I appreciate the extras, like seat covers before working on our car and always returning it with a car wash. Very nice! More
5 stars for Tyler West, not necessarily the service center. Much better experience with service representative than the one I had last time! However, waiting room still cannot compare to Toyota’s on Stadium Dr. Much better experience with service representative than the one I had last time! However, waiting room still cannot compare to Toyota’s on Stadium Dr. More
Great Buying Experience This was one of the most positive car buying experiences I’ve ever had! Phil Lawrence was great to work with; he was honest, customer service-oriented This was one of the most positive car buying experiences I’ve ever had! Phil Lawrence was great to work with; he was honest, customer service-oriented, and had a no-pressure attitude. Everyone else I met, this means you Nick and Matt, was a pleasure to deal with. I unequivocally recommend Maple Hill Hyundai. Also, loving my 2018 Tucson! More
Oil Situation Outback in for oil problem. The service department outstanding. Very professional. Informative. And being a woman everyone talks to you like you know Outback in for oil problem. The service department outstanding. Very professional. Informative. And being a woman everyone talks to you like you know what your talking about and not just some dumb broad that most mechanics take advantage of situation. This is place to bring your vehicle for all your service needs. More
Oil Change with a Smile! Needed to get an oil change. I called in, they recognized my phone number and knew me by name! Made my appointment for the day and time I requested! Needed to get an oil change. I called in, they recognized my phone number and knew me by name! Made my appointment for the day and time I requested! Was greeted with a smile! (they always do) Wasn't there long and the technician even went over everything they looked at including air in tires, breaks, and fluids. Thanks Maple Hill! More
Dependable service I appreciate the service at this facility. Very professional and helpful.They always present options when possible service is needed and never try to I appreciate the service at this facility. Very professional and helpful.They always present options when possible service is needed and never try to pressure you. More
2018 Subaru Outback I worked with sales rep Michael Zinger. Michael was knowledgable, professional and efficient. He made buying my new vehicle a pleasant experience. Sec I worked with sales rep Michael Zinger. Michael was knowledgable, professional and efficient. He made buying my new vehicle a pleasant experience. Second vehicle I have purchased from this dealership. I would recommend this business to others. More
Friendly, supportive sales team We had a specific request for a car which the friendly, supportive sales team worked hard to obtain for us. The team has been helpful, good at communi We had a specific request for a car which the friendly, supportive sales team worked hard to obtain for us. The team has been helpful, good at communication and very transparent. We are satisfied. More























