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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

December 01, 2022

Staff was very friendly, maintenance done promptly and even washed the car. The waiting area is very nice, coffe and snacks available. More

by BHEIN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 30, 2022

I have found informative, friendly and excellent service with Maple Hill!! Darwin, Lauren, Cedric and others are part of a wonderful team!!! More

by MYNELL.MOLSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, CEDRIC RUSSELL
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! Please don't hesitate to reach out if there is ever anything we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Dec 08, 2022 -

MYNELL.MOLSBY responded

Yet again Maple Hill Volvo provided excellent service! Alissa and Lauren were wonderful and explained in great detail what was to be expected and kept me informed with the progress of service on my Volvo. Also, thanks and gratitude to the service tech for his work. The atmosphere at Maple Hill is professional, friendly and knowledgeable, I appreciate their dedication to their work and going above and beyond in customer service. Happy Holidays and Thank You!

November 29, 2022

Great experience with your team! I didnt rate Kevin b/c I dont know who that is. More

by danmallory50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Black, Matt Taylor
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Kevin is our sales manager, so please don't be afraid to reach out to him if you need anything. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 29, 2022

Quick and friendly service, always appreciate the ease of making appointments. Very comfortable waiting area! More

by maddy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else you need, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@mapelhillauto.com

November 27, 2022

Good service, with a comfortable waiting area, reasonabley priced service. I will probably use their services again. More

by ETRUITT874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Nov 29, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 24, 2022

This appointment was simply to pickup a new roller shade for my Crosstrek. I waited 40 minutes in the waiting. More

by CATWESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Black
Report | Print
Dec 08, 2022 -

Maple Hill Auto Group responded

Management has already responded to you.

November 24, 2022

The staff were helpful, the waiting room was clean and comfortable, and the work was done in a timely fashion. More

by Onyx edition owner
Recommend Dealer
Yes
Employees Worked With
Sorry, didn’t catch her name, but she was very helpful
Report | Print
Nov 29, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 23, 2022

Good Service speedy polite and efficient. Looking forward for the next transaction Thank you for all your help More

by rodrigo.villarreal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
Report | Print
Nov 29, 2022 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 22, 2022

Every one was polite and professional and every thing was handled quickly. I was definitely used your service again Stephen Holtz More

by LAKEBUM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lena Grubb, Lauren Armbruster, Sadie Pyle
Report | Print
Nov 29, 2022 -

Maple Hill Auto Group responded

Thank you! Don't hesitate to reach out if there is ever anything we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 21, 2022

Appreciated the great service and friendly staff. Problem identified quickly and resolved within a day. Always a good experience. More

by OutbackTrekkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny the shuttle driver was great!, Cassandra Westfall
Report | Print
Nov 29, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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