Maple Hill Auto Group

Service was a breeze from start to finish. Called for an appointment, which was made for later in the week. Was met promptly when I pulled in and authorized work to be completed. Directed me t Called for an appointment, which was made for later in the week. Was met promptly when I pulled in and authorized work to be completed. Directed me to the waiting room, where I waited for 30 or so minutes. The technician showed me concerns about the cabin filter, which I asked to be replaced. My car was finished about 10 minutes later. More

Friendly staff. Great service. Took my car to them after Betten Imports in Grand Rapids failed to fix it and they took care of it. Great service. Took my car to them after Betten Imports in Grand Rapids failed to fix it and they took care of it. More

Got our recalls fixed no problems. Had a loaner the whole time. Quick and efficient Had a loaner the whole time. Quick and efficient More

Enjoyed talking with the employees in the service department they were very knowledgeable and kind. department they were very knowledgeable and kind. More

The service was great. We were able to eat snack and watch some TV while we waited for the car to be finished. They washed the car also. Thanks. We were able to eat snack and watch some TV while we waited for the car to be finished. They washed the car also. Thanks. More

Shuttle driver Mitch was very pleasant, as was Cassandra in the service dept. Two more words needed to submit. in the service dept. Two more words needed to submit. More

It was my first time at the dealership. Everyone was very friendly and helpful. The service was done promptly, and all questions were answered. Sam kept me advised about the progress of the Everyone was very friendly and helpful. The service was done promptly, and all questions were answered. Sam kept me advised about the progress of the work at appropriate intervals. More

The Good: 1. Top notch loaner cars 2. Friendly customer service representatives who keep you abreast of your car’s progress. The Bad: 1. It takes an average Top notch loaner cars 2. Friendly customer service representatives who keep you abreast of your car’s progress. The Bad: 1. It takes an average of about 6-8 weeks for an appointment. 2. Im paying $500 a year for Audi Connect and I haven’t been able to properly log in and take full advantage of the services since May. Since my last outing into the dealership, it’s gotten worse. Not only can I not log into the car, I can no longer log into the app and lock/unlock doors, etc. Im seriously considering going to Best Buy and installing an aftermarket system. But I hate to have to do that for a $100K car. I love driving the vehicle but it will probably be the last Audi I own. More

James was great and found us exactly what we were looking for. Everything was efficient and quick. We love our Subaru! for. Everything was efficient and quick. We love our Subaru! More

I thought the young lady that was helping me was great. I think her name was Cassandra. She made sure they looked at my connections to my iPhone to my suburu. In the end she helped me set up my updates in I think her name was Cassandra. She made sure they looked at my connections to my iPhone to my suburu. In the end she helped me set up my updates in such away it will be automatic. More