Maplecrest Ford Lincoln

Great experience at Maplecrest of union The staff have a warm and inviting feel. They really know how to make you feel comfortable. My service advisor was Pat Vicuna. They don't treat you li The staff have a warm and inviting feel. They really know how to make you feel comfortable. My service advisor was Pat Vicuna. They don't treat you like a stranger. They treat you as if you are a part of the Ford family. Keep up the great work. More

Great service, immaculate facilities They make you feel like family. Great vehicles even greater service. The best part of the whole experience was not having to spend the entire day ther They make you feel like family. Great vehicles even greater service. The best part of the whole experience was not having to spend the entire day there, the entire staff is very knowledgeable and had me in a new car right away. More

Benjamin Rosario! By far the best! With no doubt, he is someone I will ALWAYS trust, refer and work with! Ben has been trustworthy and have done so much for not only me but my family. 4 With no doubt, he is someone I will ALWAYS trust, refer and work with! Ben has been trustworthy and have done so much for not only me but my family. 4 Cars and counting! With no doubt when my daughter spoke to me about needing a car while i was out of state, he IS who I trusted and still do trust with my family... Never thought I would ever say there was a dealer out there that I totally feel comfortable with (without a gimmick) until him...The Best! More

Ford Escape Purchase Shopping for a new car can be one's worst nightmare. Fortunately this was not the case with purchasing my new Ford Escape through Matt Barocas. Effici Shopping for a new car can be one's worst nightmare. Fortunately this was not the case with purchasing my new Ford Escape through Matt Barocas. Efficient, patient, knowledgeable, understanding and empathetic! No hassles! More

Bought a GREAT used car at a very fair price I bought a GREAT used car at a very fair price. I searched and searched for a nice, reliable used car within 50 miles of my house at a fair price and I bought a GREAT used car at a very fair price. I searched and searched for a nice, reliable used car within 50 miles of my house at a fair price and this was the best by far! More

Excellent staff, great deal! Today I walked into maplecrest and got greeted by Matt, I am usually very hard to please and know I can be a pain but Matt did the job and got me into Today I walked into maplecrest and got greeted by Matt, I am usually very hard to please and know I can be a pain but Matt did the job and got me into the 06 charger that I am more than happy with. I've been purchasing vehicles for over 25 years and it's not often you feel trust with your salesman. Tim and Marc also helped and I am more than happy with my experience with maplecrest and with Matt. Definitely recommend! Thanks guys More

Very knowledgeable and helpful From the moment I walked in all I kept saying to myself was "wow"! Every single person from the receptionist to my sales representative were simply gr From the moment I walked in all I kept saying to myself was "wow"! Every single person from the receptionist to my sales representative were simply great! Bill was very knowledgeable and answer all of my questions from A-Z . I am currently in my second lease with this particular dealership, and I will definitely be back again ! More

Review for Matt Barocas We bought an SUV from Maplecrest Ford Lincoln in Vauxhall, NJ. Matt Barocas was our salesman and he did a wonderful job helping us look for the perfe We bought an SUV from Maplecrest Ford Lincoln in Vauxhall, NJ. Matt Barocas was our salesman and he did a wonderful job helping us look for the perfect SUV. He has great knowledge of cars and really listened to what we were looking for. Matt is also very professional, friendly and caring. If you go to Maplecrest Ford Lincoln, ask for Matt. He'll do you right! Also, the ladies at the receptionist desk are wonderful. Very professional and polite! More

Committed Fraud Sold me a car they knew couldn't pass inspection, while assuring me they would fix "minor" problems. After recalling the vehicle 3 times for repairs, Sold me a car they knew couldn't pass inspection, while assuring me they would fix "minor" problems. After recalling the vehicle 3 times for repairs, they claimed on the invoices all problems were resolved. However, an independent certified Ford mechanic ascertained that the motor needed to be replaced. The dealership, then, refused to communicate with me after that. They treated me exactly opposite their claims on their website, which is to take care of their customers and treat them fairly. The dealership committed fraud under New Jersey Consumer laws. More

Dealership participates in fraudulent activity Alex s ith GM. Mark Cohen, Graham and Sousa are deceptive and fraudulent Be aware and beware of this dealership This dealership participated in fra Alex s ith GM. Mark Cohen, Graham and Sousa are deceptive and fraudulent Be aware and beware of this dealership This dealership participated in fraudulent activity with Ford Credit and should be investigated. I have contacted mark Laneve , vp marketing and sales and David Mondragon ,Executive Director U.S. sales Ford and Lincoln to provide my evidence and complaints This dealership is a disgrace to the Ford and Lincoln brand I will continue to pursue this issue via corporate, social media to make sure this dealership is Investigated fully. More