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Maplecrest Ford Lincoln

Vauxhall, NJ

4.6
392 Reviews

2800 Springfield Ave

Vauxhall, NJ

07088

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Showing 392 reviews

September 26, 2011

I made a stop here looking to see current inventory only. I made it clear that I was looking both at new cars and used and specified the model. After showing me the inventory the sales rep queried my price r More

by memooch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Nov 16, 2011 -

Maplecrest Ford Lincoln responded

i'm sorry you feel that way, we try very hard in keeping our customers happy.

September 16, 2011

The experience was totally without pressure. Billy explained my options and answered all questions. He went out of his way to accomodate my time and decision making process. Mike (the finance rep) w More

by Irene’s friend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Ecke, Billy Ecke
August 31, 2011

The Sales person was very knowledgeable about the car that we wanted it, he answered every question we had, he was very helpful and the most important thing he did not rush us to a decision. He was exce More

by eghuzzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pearson, David Pearson
August 25, 2011

Alex is a wonderful sales rep. He was extremely cordial and had a pleasant and positive attitude throughout our buying process. Eddie worked really hard to help finance the best possible deal for us. We go More

by tkjfuller150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gilbes-Nieves and EddieNopel
August 10, 2011

They did a nice job. But I feel the vehicle price could have been adjusted a little more . A lot more could have been done to communicate all that th e vehicle may need to have done to it More

by info3g
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
steve kush and gsm, Steve Kush
July 29, 2011

Maplecrest is, without a doubt, probably the best Ford/Lincoln dealership in New Jersey. We've been with them for 3 years now, since buying my wife's MKS, and everyone there has been wonderful. Ray More

by JOEHIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Shuta, Ray Shuta
July 11, 2011

I was able to purchase a Ford Fusion 2011 with the options, color and price I wanted. Overall the experience was professional and friendly. Although they did not have the car I wanted in stock, Maplec More

by ejacobslcu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gross
July 09, 2011

This is the most amazing dealership and it is, of course, the people who make it so. They are super-knowledgable, super-kind and compassionate (now that's some word to use relating to the purchase of a car!) More

by barwalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kush, Tony Donato, Steve Kush
July 06, 2011

I was shopping for a new Focus and was doing the usual internet shopping. Maplecrest was the most attentive and easiest to deal with. Theypeter really seemed to want my business. The whole experience was More

by willflaherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
peter and steve, Steve Kush
June 11, 2011

I went to this dealer to shop the price, but ended up meeting some of the nicest people I could imagine. I met two managers right away, John W and Tony Donato. They took the time to come off the desk and More

by jackiecNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Donato, John W, Ray Shuta, Ray Shuta