79 Reviews of Maplecrest Ford Lincoln - Service Center
Friendly personnel from techs to receptionists Nice waiting area with coffee and fresh water. A little pricey but they give you A nice report on what your car needs. They also priced something for m waiting area with coffee and fresh water. A little pricey but they give you A nice report on what your car needs. They also priced something for me that was not a part of the job completed that day. I was late but was still out on a timely manner. More
The team at Maplecrest have been amazing. Cannot say enough great things about Jon, Steve, Troy - they have gone out of their way to be helpful! I feel like I have been treated like family Cannot say enough great things about Jon, Steve, Troy - they have gone out of their way to be helpful! I feel like I have been treated like family! More
Don’t waste your time trying any other Ford dealership, this is the best one most definitely! Over the years, I have dealt with other used car salesmen and mechanics and other Ford dealerships, no one else this is the best one most definitely! Over the years, I have dealt with other used car salesmen and mechanics and other Ford dealerships, no one else compares, not even close! I had a fantastic experience purchasing a used car from Maplecrest Ford Lincoln Of Union. From start to finish, the process was smooth, stress-free, and actually enjoyable—which is something I never thought I’d say about car shopping! The sales team was friendly, patient, and never pushy. They listened to what I needed, worked within my budget, and helped me find the perfect car without any pressure. The vehicle I chose was in excellent condition, fairly priced, and came with a full inspection and clean history report, which gave me real peace of mind. I also ESPECIALLY love their Service Dept! They seriously treat you like one of the family and do everything they can to keep your car running smoothly and for as long as possible! The team is not only knowledgeable but also take the time to explain everything in detail, making sure I feel informed and comfortable every step of the way. What stands out most is their honesty and transparency. There is no pressure, just clear communication about what my vehicle needs and why. The work was completed promptly, and my car came back running like new. They even went the extra mile by washing the vehicle and ensuring everything was spotless and ready to go. It’s rare to find a service department that combines technical expertise with such outstanding customer care. I highly recommend Maplecrest Ford in Vauxhall to anyone looking for reliable, trustworthy car service. I’ll definitely be returning for all future maintenance! More
Please do not waste your time with this vehicle 9 hours with my vehicle just to do an oil change and air cabin filter and they wanted to stay with my car overnight to check my engine light next day with my vehicle just to do an oil change and air cabin filter and they wanted to stay with my car overnight to check my engine light next day More
Purchased a 2023 Ford Bronco Sport. A few months later (600mi) had a flat tire (big screw). Made a quick and easy appointment with the sales manager John Davis. He took care of me in a A few months later (600mi) had a flat tire (big screw). Made a quick and easy appointment with the sales manager John Davis. He took care of me in a quick and efficient manner. Friendly and efficient. Kudos! More
Incredible service, honest and caring staff. We purchase vehicles from Maplecrest and have been using their service for the past 30 years. If I could give them a thousand stars I would. They a We purchase vehicles from Maplecrest and have been using their service for the past 30 years. If I could give them a thousand stars I would. They are caring and responsible. The staff is so warm and friendly and obviously the owner has set up a great environment for their staff. They have a sense of urgency yet are very warm and caring. They have a great shuttle services well. More