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Maplecrest Ford Lincoln - Service Center

Vauxhall, NJ

4.3
79 Reviews

79 Reviews of Maplecrest Ford Lincoln - Service Center

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June 04, 2025

Friendly personnel from techs to receptionists Nice waiting area with coffee and fresh water. A little pricey but they give you A nice report on what your car needs. They also priced something for m More

by majorroslyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mina Farag
May 01, 2025

Dealer gives great attention to their customers . Customer Service offers either dealership or mobile service More

by Rtyson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Davis and Jonathon
April 28, 2025

The team at Maplecrest have been amazing. Cannot say enough great things about Jon, Steve, Troy - they have gone out of their way to be helpful! I feel like I have been treated like family More

by Bentley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan S, Steve S, Troy
April 20, 2025

Don’t waste your time trying any other Ford dealership, this is the best one most definitely! Over the years, I have dealt with other used car salesmen and mechanics and other Ford dealerships, no one else More

by TULI O.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Davis & John Hewitt & Mina, Edwin, & Ethan! , Anthony Smalls, Luchia Streeter
November 30, 2024

Used mobile service for oil change and tire rotation. Great experience … so easy. Tech was fantastic. Thank you ! More

by Platimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service Tech
October 05, 2024

Please do not waste your time with this vehicle 9 hours with my vehicle just to do an oil change and air cabin filter and they wanted to stay with my car overnight to check my engine light next day More

by Kathy Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim was my advisor
Oct 28, 2024 -

Maplecrest Ford Lincoln responded

Kathy, we sincerely apologize for the long wait as well as any inconvenience it may have caused. Please reach out directly if you'd like to discuss these concerns further. Respectfully, John Hewitt - Service Manager - 908-964-7700 ext 5562

January 30, 2024

Purchased a 2023 Ford Bronco Sport. A few months later (600mi) had a flat tire (big screw). Made a quick and easy appointment with the sales manager John Davis. He took care of me in a More

by njstixx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Davis
Jan 31, 2024 -

Maplecrest Ford Lincoln responded

Thanks for sharing your experience with our team at Maplecrest Ford Lincoln of Union! We're glad to know that John Davis was able to assist you quickly and efficiently. Enjoy the road ahead in your 2023 Ford Bronco Sport!

September 01, 2023

I had my new Mustang Serviced for the first time Everyone was Great, Great Service More

by garywalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josmar Nivar
Sep 01, 2023 -

garywalz responded

Josmar was Great

August 03, 2023

Excellent. Cant complain. Thanks again to everyone at Maplecrest. Clean vehicle and overall very good. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, John Hewit
Aug 03, 2023 -

Maplecrest Ford Lincoln responded

Mike, please contact me directly at your earliest convenience so we can discuss this situation in greater detail. Respectfully, John Hewitt - Service Manager - 908-964-7700 ext 5562

July 31, 2023

Incredible service, honest and caring staff. We purchase vehicles from Maplecrest and have been using their service for the past 30 years. If I could give them a thousand stars I would. They a More

by Allanreider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph , Marc Cohen, Cassandra Crute, Jesse Gattis, Matt Barocas
Jul 31, 2023 -

Maplecrest Ford Lincoln responded

Hi Allan! It's great to know that you've had such a positive experience with us at Maplecrest Ford Lincoln of Union over the years. We appreciate your loyalty and kind words about our team! Thanks for being part of our family here.

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