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Maplecrest Ford of Mendham

Mendham, NJ

4.9
904 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 904 reviews

July 04, 2011

Barbara Hanson is the saleswoman I dealt with at Maplecrest Ford. She did an outstanding job finding me a 2011 Ford Focus. Thanks to Barbara I was able to take a 2011 and 2012 focus for a test dri More

by ggrodeska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to rate your experience with Maplecrest! If you read other reviews on our page, you will see that Barbara clearly has a passion for her career. She consistently goes above and beyond to provide an experience not easily found at other dealerships. She's awesome and we appreciate her efforts! Thank you again for your business, and thank you for recommending us to your family and friends! Sincerely, Tom Giordano, President, Maplecrest Ford.

July 03, 2011

My wife and I have purchased/leased several cars over the past 7 years and I must say the experience with Maplecrest has been the best yet. Everyone we dealt with has been extremely professional and knowledg More

by Kham123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for your kind words regarding your experience at Maplecrest! I'm happy to hear of your positive experience with Charlie. He's a perfect fit for this store because we all understand the importance of being professional, knowledgable, honest and friendly. In such a competitive business climate, there is no other way, period. I assure you your experience with our service department will meet your expectations. But for any reason you have a concern, you are welcome to call me anytime and I'll make sure you're satisfied. Here's my number..973-543-2531 x101. Thank you again for your business! Sincerely, Tom.

June 30, 2011

I have purchased two cars from Maplecrest Ford of Mendham in the last year and have been very happy with the service I received. Barbara Hanson is the salesperson I dealt with on both occasions and she has More

by rdebiasse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for posting such a nice review about your experience with Maplecrest and Barbara Hanson! The fact that your wife found it so pleasant she wished she could buy cars more often is certainly a feather in our cap! We truly appreciate your continued business, thank you again! Hope to see you soon in the store! Regards, Tom Giordano, President, Maplecrest Ford.

June 30, 2011

I bought a Mustang car over the Internet. In dealing with Ms Hanson, she was always responsive to my email queries and phone calls. She followed up on all the requests. Upon meeting her, she was open, More

by marion.ceruzzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Ms. Ceruzzi, Thank you for rating your experience with Maplecrest! I'm pleased to hear your experience with Barbara both through email and in person were to your satisfaction. We try to keep things as simple and efficient as possible and the Internet is a great way to achieve that. Enjoy your new Mustang, and thank you again for your business and recommendation to friends. Sincerely, Tom Giordano, President, Maplecrest Ford

June 30, 2011

After much research on a 2012 Ford Focus, we called Maplecrest Ford and inquired on a car we were interested in. From the start the experience was friendly and respectful. We were given ample time to More

by lindamedore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for your very kind review! I pleased to hear Charlie was friendly and respectful, and delivered a hassle-free experience at a fair price. In a nutshell, that is what we strive for every day! Thank you so much for your business and enjoy your new Focus! Best, Tom Giordano, President, Maplecrest Ford.

June 28, 2011

My experience with Maplecrest Ford was nothing but positive. I used this site to research who to contact at the dealership and I will say that Barbara did not disappoint. She was incredibly helpful, k More

by ken12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Ken, Thanks for your kind review of Maplecrest and in particular, Barbara! As you saw first hand during your initial visit to this site, Barbara receives many positive reviews from her customers and I'm glad you put your conficence in us to purchase your Fiesta. We take pride in assisting our customers in finding the perfect car for their needs and making the purchase process painless, if not enjoyable! Thanks again for your business and for your recommendations as well! Sincerely, Tom Giordano, President, Maplecrest Ford

June 18, 2011

Barbara was very friendly/kind to me. She show me how everything in the car works. There was no hassle and I would recommend anyone interested in a ford to meet with her. Other then that, everyone that More

by dennissattely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Mr. Sattely, Thank you for visiting dealerrater.com to post a review of your experience at Maplecrest! I'm happy to hear Barbara and everyone else you dealt with made you feel comfortable and happy with your purchase. I hope you enjoy your car, thank you again! Regards, Tom Giordano, President, Maplecrest Ford.

June 16, 2011

We drove 2 hours to buy a car from Bob Feller because: We drove 2 hours to buy a car from Bob Feller because: 1. They offered the best price on a new Flex (better than truecar.com "best price" 2. They ha More

by jpmtpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Feller, Don Duncan, Mickey
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to post a review of your experience with Maplecrest! The fact that you drove two hours, passing countless other Ford dealerships, to do business with us is very much appreciated by all involved. I'm glad Bob, Mickey and Don worked together to provide an experience that would compel you to go so far out of your way for a vehicle you could no doubt find closer to home. I really appreciate it, thank you again. Enjoy your Flex! Sincerely, Tom Giordano, Maplecrest Ford.

June 14, 2011

I had researched the 2012 Focus Online and had requested more info from a dealer located near me, which turned out to be Mapelcrest Ford. I connected easily through email and setup a time over the phone wit More

by focusowner12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you very much for taking the time to review your experience with Maplecrest and Charlie! I'm happy (but not surprised) to hear that Charlie anticipated your arrival and had a vehicle ready for a test drive. You have read other testimonials on this page, as have I, and I must tell you the experience that Charlie and the rest of our team delivers makes my job of responding to such reviews a real pleasure! Thank you again for your business, I hope you enjoy your new Foucs! Sincerely, Tom Giordano, President, Maplecrest Ford.

June 14, 2011

I would like to thank Barbara for all the help in acquiring my new Ford Explorer. She is the most friendly car sales person I have met. More

by guariox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson,Maureen Smith,Kellie Thompson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for submitting a review about your experience with Maplecrest and Barbara Hanson! I'm happy you found Barbara friendly and I hope you are enjoying your new Explorer! Thank you again for trusting us with your business! Sincerely, Tom Giordano, President, Maplecrest Ford

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