Maplecrest Ford of Mendham

highly rate this dealer. as for service, i haven't had any repairs and so i didn't rate that but i will when i am there with repairs their is an issue with sync that Ford is working on .the usb port loc any repairs and so i didn't rate that but i will when i am there with repairs their is an issue with sync that Ford is working on .the usb port lockes up and you either have tu disconnect the battery, remove fuse, or do a complete reset in the sync software.. hope this gets resolved soon very anoying to me More

Have known Charlie for many years, and have bought many cars from him. As usual an easy and smooth transaction. All the people I dealt with at maplecrest went out of there way to make sure my car buying cars from him. As usual an easy and smooth transaction. All the people I dealt with at maplecrest went out of there way to make sure my car buying experience was exceptional. I will be reccomending all my friends and family, as I have for the past 5 years. thank you! More

I have purchased many vehicles in my life, mainly imports, Lexus, BMW and Mercedes. My experience with Maplecrest was superior to any before. From the time I walked in to leaving with my new Explo imports, Lexus, BMW and Mercedes. My experience with Maplecrest was superior to any before. From the time I walked in to leaving with my new Explorer this dealership treated me in a first class manner. They truly went the extra mile!!! Thanks Maplecrest More

I had a fantastic experience from beginning to end> Barbara Hanson made finding and purchasing my new mustang a breeze. She walked me through everything I needed to know after I got my new car, and wa Barbara Hanson made finding and purchasing my new mustang a breeze. She walked me through everything I needed to know after I got my new car, and was incredibly helpful in finding a new convertible and standard Mustang for me. Another dealer told me they couldnt find a stick shift convertible in my price range. The entire staff at Mendham Ford was helpful and considerate, it was my first time buying a car without my husband and I felt well taken care of, satisfied and never pressured or taken advantage of. My first service was with Spencer, he saw to it that the car was taken in swiftly and I was able to get it back in time for work. I highly recommend this dealer and of course, Ford. I love my car. More

This was a great experience! No pressure, but full of information and choices so I could make the right decision. I had time to test drive several different cars and make the right decision for me. The information and choices so I could make the right decision. I had time to test drive several different cars and make the right decision for me. The salesperson was highly informative and helped out a lot. Highly recommend to anyone needing a car!! More

Overall, my experience was great. The Ford Escape I leased met all expectations. Charlie Samons is one of the best sales associates I have ever dealt with. He was extremely knowledgeable on the vehicle leased met all expectations. Charlie Samons is one of the best sales associates I have ever dealt with. He was extremely knowledgeable on the vehicle and all its features. He took the time to walk me through the vehicle and physically show me how everything worked. The paper work was already prepared and organized making the delivery process quick and easy. At no time did any terms or conditions change and saw no "surprise fees". Besides Charlie's knowledge and professionalism, it was the little things that made me feel like a valued customer. On the day I picked up my new vehicle, it was parked directly in front of the dealer ship so that it was the first thing I saw when I pulled up.. All in all my Maplecrest Ford experience could not have been better. More

Charlie was a pleasure to work with. He was able to successfully answer all my questions without pushing me towards a decision, which really put me at ease. I was very satisfied with my experience at M successfully answer all my questions without pushing me towards a decision, which really put me at ease. I was very satisfied with my experience at Maplecrest Ford. I would recommend this dealership to anyone! More

At the time I purchased my new car from Maplecrest I had my 2 previous vehicles both for 11 years. Yes, that's 2 cars in 22 years! Needless to say, I grow very attached to my cars and keep them in good cond my 2 previous vehicles both for 11 years. Yes, that's 2 cars in 22 years! Needless to say, I grow very attached to my cars and keep them in good condition. Ultimately because I have NEVER enjoyed the car-buying experience. That changed with my most purchase from Maplecrest Ford. I met Charlie Samons and explained my general trepidation, told him what I was looking for, and what my needs were. I believe and, more importantly, felt like he understood. Charlie was thorough, thoughtful, friendly, and genuine. He has a comprehensive knowledge of all the Ford vehicles and helped me narrow my decision to the vehicle that was best suited for me. Thanks to Charlie, I bought a car that fit me and met my requirements, rather than the one he wanted to sell to me. I felt comfortable with my decision and never second-guessed my purchase. Gone was the cold, calculated, difficult, and frankly, phony sales interaction that I disliked. There were no hidden fees or costs. No unexpected add-ons. No switches in vehicles at the last minute. Charlie explained all of my options, didn't use industry jargon to confuse me, and let me know exactly what I could expect next throughout the process. He keeps in contact with me to find out how I am doing with my new Ford and how I like it. I tell Charlie the same thing all the time: I love it. After keeping cars for such so long time, there should be no real surprise there. But what makes this time different is that I really enjoyed working with Charlie and Maplecrest Ford. More