Maplewood Toyota

It was a pleasure to work with Maplewood's employees Buying a new car can be a difficult experience. Emmanuel made it easy. He acted as a true professional. He had a good presentation and was able to Buying a new car can be a difficult experience. Emmanuel made it easy. He acted as a true professional. He had a good presentation and was able to answer all of our questions. More

Excellent Service! We were happy that they scheduled our next 6-mo. appointment date, but were willing to change it when the actual date was closer, and we realized tha We were happy that they scheduled our next 6-mo. appointment date, but were willing to change it when the actual date was closer, and we realized that our current needs and schedule had changed slightly. The service was excellent and completed promptly, and the cookies and hot chocolate were delicious. Thank you. More

Quality service done well and fast The title of my review says it all. The service is done very well and fast. It is a comfortable place to wait for your car. They don’t try to sell y The title of my review says it all. The service is done very well and fast. It is a comfortable place to wait for your car. They don’t try to sell you services you don’t need. I will never have anyone else work on my Prius if possible. More

Clear straight forward communication Chris was helpful when we needed it and laid back in style. We liked that very much. Chris smoothed out all the car purchase anxieties. Chris was helpful when we needed it and laid back in style. We liked that very much. Chris smoothed out all the car purchase anxieties. More

Help when I needed it I came into the dealership with a car smelling like dead animal. You laughed at my jokes, provided me helpful information, and most importantly found I came into the dealership with a car smelling like dead animal. You laughed at my jokes, provided me helpful information, and most importantly found the troublesome mouse nest and got it out and the car cleaned. Everyone I dealt with was kind and capable. Thank you! More

Skip W. The service is always excellent at Maplewood Toyota. We have been going to Maplewood Toyota for sales and service for 10 years. Keep up the good wor The service is always excellent at Maplewood Toyota. We have been going to Maplewood Toyota for sales and service for 10 years. Keep up the good work More

1st Timer I bought my first brand new car in 1978. I've bought well over 50 new vehicles since then with about 20 of them being Toyotas. While I've had a few wa I bought my first brand new car in 1978. I've bought well over 50 new vehicles since then with about 20 of them being Toyotas. While I've had a few warranty issues and recalls over the years I've never taken any vehicle in for any service. I've always done routine maintenance and repairs myself. So this is the first time for any type of actual service. The experience couldn't have been better. Right from the "greeting crew" to the final pickup everything was great. The service area is very clean and remarkably well organized considering how busy it was. The waiting area is awesome, the whole staff very friendly and my truck was done right when they said it would be. Couldn't have been more pleased. More

Very friendly all done when expected except the floor mats Very friendly all was done when promised except they forgot to install the weather tech front floor mats so I was delayed about 30 minutes. Very friendly all was done when promised except they forgot to install the weather tech front floor mats so I was delayed about 30 minutes. More

Definition of Service with a Smile I felt pretty special after my recent experience with Maplewood Toyota. I work for one of the vendors that supplies Maplewood Toyota and after placing I felt pretty special after my recent experience with Maplewood Toyota. I work for one of the vendors that supplies Maplewood Toyota and after placing a recent order for them and confirming the order, I also responded to the kind inquiry after my well-being. I said I was well and sent off a small message about how my car was doing too. After briefly describing a little problem with the check engine light I'd been having, as well as a recall that I was going to have to take my car in for, I promptly received a call from the person who placed the order, asking if I would like to have my car picked up while I was at work so they could check into what was going on with my check engine light, as well as take care of the recall work. Everything was taken care of efficiently and it felt really nice to have them go out of their way to make everything as seamless for me as possible. Two thumbs way way up! More

Excellent After almost 13 years coming to Maplewood Toyota I have always had a positive experience. This time Johnny was great and helped us to try and locate a After almost 13 years coming to Maplewood Toyota I have always had a positive experience. This time Johnny was great and helped us to try and locate a problem with our car. More