Maplewood Toyota

We got what we wanted, even if it wasn't very common. We love driving manual transmission cars. They are becoming ever more hard to find. Tom Decker at Maplewood Toyota found the car we were looking for We love driving manual transmission cars. They are becoming ever more hard to find. Tom Decker at Maplewood Toyota found the car we were looking for and made sure it was available in a very timely manner. Easy to deal with, very up-front, and a pleasant experience all around. More

Incredible customer service We have purchased two vehicles in the last four years, and have had very favorable experiences with the service department as well. Vic is our salesp We have purchased two vehicles in the last four years, and have had very favorable experiences with the service department as well. Vic is our salesperson we love to work with. He is amazing! Willing to do what needs to be done - which (these days) is hard to come by. I have yet to walk into the Maplewood store and not be greeted with kindness and a smile each time. By the way, tell him the bunny lady says hi! And thanks again! We haven't forgotten that! When we worked with Tim on the warranty and the numbers - he was exceptionally quick, thorough and very respectful. Overall, an excellent experience once again! More

Great Dealership!! Cha Yang did an outstanding job keeping us informed on when the car we purchased would arrive on the Maplewood lot. Cha also spent a lot of time expla Cha Yang did an outstanding job keeping us informed on when the car we purchased would arrive on the Maplewood lot. Cha also spent a lot of time explaining all the safety features the vehicle had and how to use them. We are both very impressed with Cha's knowledge of the Toyota we purchased. Everyone we dealt with did above and beyond to make sure that everything was covered regarding the purchase of the Highlander before leaving the lot. We are extremely happy with our new car purchase. We would not hesitate to recommend Maplewood Toyota to our friends and direct them to Cha Yang. Keep up the good work!! Thank you, Peter and Denise Caley More

Sienna Always take my Sienna to its home at Maplewood Toyota for service because they keep track of all its needs. Prompt service and polite service advisors Always take my Sienna to its home at Maplewood Toyota for service because they keep track of all its needs. Prompt service and polite service advisors. More

Great customer service! Ka Vue, my sales representative, did a great job showing me how to operate the controls of my new Prius 2. He was also very helpful in finding me this Ka Vue, my sales representative, did a great job showing me how to operate the controls of my new Prius 2. He was also very helpful in finding me this vehicle on the lot so there was no need to order one special from the factory. More

happy to have maplewood toyota take good care of my car! My car was received at the time scheduled, returned to me with repair complete, and was washed as well. Courtesy of service employees/mgrs. is deeply My car was received at the time scheduled, returned to me with repair complete, and was washed as well. Courtesy of service employees/mgrs. is deeply appreciated. I know I'll be treated well when I roll into Maplewood Toyota! More

After the sale, my first experience with service is stellar Excellent customer service from start to finish. Explained everything in detail and took care of my vehicle in a very timely manner. Thank you again! Excellent customer service from start to finish. Explained everything in detail and took care of my vehicle in a very timely manner. Thank you again! More

Pleasant Cha has help us find our car from the beginning to the end. He is very knowledgeable and excellent customer service skills. Very pleasant man. Cha has help us find our car from the beginning to the end. He is very knowledgeable and excellent customer service skills. Very pleasant man. More

Knowledgeable, and accommodating Everyone at this location is very friendly and helpful. They all understand your situation and help you figure out the solution ! Always informed y Everyone at this location is very friendly and helpful. They all understand your situation and help you figure out the solution ! Always informed you of what was going on with your vehicle . More

10K Service on RAV4 On 6-15-18, I had my RAV4 in for the 10K factory required service. In my discussion with my Service Advisor (Jack Whittles), I mentioned it seemed to On 6-15-18, I had my RAV4 in for the 10K factory required service. In my discussion with my Service Advisor (Jack Whittles), I mentioned it seemed to take a long time when I was in for the 5K service. I was extremely pleased with how quick this visit was compared to my last visit. I had just enough time to enjoy a complimentary coffee and cookie. More