Maplewood Toyota

Kudos to Maplewood Toyota I was referred by the AARP auto buying program. Kate introduced us to Bones, who did a great job in helping us to understand our new Highlander and f I was referred by the AARP auto buying program. Kate introduced us to Bones, who did a great job in helping us to understand our new Highlander and facilitate the sales process. More

Get new car Service was good and they know their stuff. Staff was very friendly and helpful. Knowledgeable and helped inform me on things I would not have learned Service was good and they know their stuff. Staff was very friendly and helpful. Knowledgeable and helped inform me on things I would not have learned or figured out myself. More

Positive and stress-free experience Welcoming sales staff that was helpful and direct. Got me in and out in good time without trying to upsell me or get me to change my mind about what I Welcoming sales staff that was helpful and direct. Got me in and out in good time without trying to upsell me or get me to change my mind about what I was looking for. More

Prompt, courteous, thorough service I called about a walk-in appointment for an oil change and was invited to come immediately. On arrival I didn't have to wait for a service rep, got ch I called about a walk-in appointment for an oil change and was invited to come immediately. On arrival I didn't have to wait for a service rep, got checked in immediately, and had my car ready for me in less than an hour. Staff were friendly and courteous, and I'm very satisfied with the service perfomed on the vehicle. More

Our 7th new car from Maplewood Toyota Just bought a 2018 Camry Hybrid XLE - Terry Burke helped us locate the one we wanted and brought it up from Iowa. This is our 7th new car from Maplew Just bought a 2018 Camry Hybrid XLE - Terry Burke helped us locate the one we wanted and brought it up from Iowa. This is our 7th new car from Maplewood Toyota, and we keep coming back for the excellent.products, customer service, and the consistent year after year Toyota Service. Thank you! More

Outstanding We were so impressed with Salesman Todd Hubbard and the gentlemen who handled the financing (we forgot his name). We were handled professionally fro We were so impressed with Salesman Todd Hubbard and the gentlemen who handled the financing (we forgot his name). We were handled professionally from start to finish. More

Bad news but positive outcome! Once again the check-in process was pleasant and thorough. Getting the bad news about our air conditioner condenser and the impact damage that had occ Once again the check-in process was pleasant and thorough. Getting the bad news about our air conditioner condenser and the impact damage that had occurred was not what we wanted to hear, but the advice and care we received made the news bearable. Like previous visits to Maplewood Toyota's Service Center, our needs were taken care of in a professional manner with courteous and caring technicians. Thankful even though misfortune happened to us. More

Great service, excellent communication! The service representative listened carefully, took care of my wheel balancing which turned out perfectly, clean facility, great cookies, nice wash fo The service representative listened carefully, took care of my wheel balancing which turned out perfectly, clean facility, great cookies, nice wash for vehicle, friendly service. More

Great service department! The check-in process is smooth and efficient. I was greeted several times by different employees. I told Wong Vue, the service advisor that checked The check-in process is smooth and efficient. I was greeted several times by different employees. I told Wong Vue, the service advisor that checked me in, that my "maintenance required" light had come on, and that I was having trouble pushing the release button on the back seat to lower it. He jumped in the back right away and solved the problem. All that was needed for this particular maintenance visit was tire rotation, and because I had purchased mine from this dealership, there was no charge. I had brought work to do, and waited there. It was a busy afternoon, I had not made an appointment, and I was out in about an hour. More

Prompt and Polite Joe did a great job of checking me in. The service was done in a timely manner and allowed me to proceed on time to me work. Joe did a great job of checking me in. The service was done in a timely manner and allowed me to proceed on time to me work. More