Maplewood Toyota

Great Experience! We worked with Terry Burke and he was amazing! I told him that every car sale should be that easy. It was absolutely no pressure and customer focus We worked with Terry Burke and he was amazing! I told him that every car sale should be that easy. It was absolutely no pressure and customer focused. I really appreciated the time he took helping me before and after the sale to understand my new RAV4 Hybrid. It took 3 hours from the time we walked in the dealer until we left with the car. I was impressed! More

Over the top service! They met their monetary estimate, beat the time estimate, and were thorough in explaining and carrying out the work. I could not ask for more. They met their monetary estimate, beat the time estimate, and were thorough in explaining and carrying out the work. I could not ask for more. More

Very Good Experience We didn't end up needing any repairs, but the service staff was able to determine that what was happening with our moonroof was not an problem, but no We didn't end up needing any repairs, but the service staff was able to determine that what was happening with our moonroof was not an problem, but normal operating procedure. More

Always a great experience! I have never left Toyota getting less than I expected - either in sales or service. Everyone treats you with a friendly smile & the utmost in politen I have never left Toyota getting less than I expected - either in sales or service. Everyone treats you with a friendly smile & the utmost in politeness. They listen & they serve you the best! Thank you! More

Always a first-class operation I have been a Maplewood Toyota customer for probably 15 years. 1 Sequoia, and 4 Land Cruisers. The experience has ALWAYS been extraordinary. From sale I have been a Maplewood Toyota customer for probably 15 years. 1 Sequoia, and 4 Land Cruisers. The experience has ALWAYS been extraordinary. From sales (David Pates), to service, to finance. Never ever disappointed in the way they conduct their business. More

Enjoyed purchasing my new Highlander I met with Terry, informed him of the vehicle and features I wanted and within 5 minutes he found the vehicle I purchased. He didn’t waste my time, h I met with Terry, informed him of the vehicle and features I wanted and within 5 minutes he found the vehicle I purchased. He didn’t waste my time, he treated me respectfully and didn’t try to sell me extras I wasn’t interested in. When I came to pickup the vehicle, all paperwork and financing was in order and the car looked pristine! Another excellent experience purchasing a vehicle from Terry Burke and Maplewood Toyota. More

Maplewood Toyota models great customer service From the first phone call, to the service intake, to the cashier, everyone was so calm and kind! Thank you for your great service, Maplewood Toyota st From the first phone call, to the service intake, to the cashier, everyone was so calm and kind! Thank you for your great service, Maplewood Toyota staff! More

Long lines ... Quick service Somehow the screw in my tire had to be removed. As a late arrival at the service shop, the line of cars was out the door. The shop still managed to c Somehow the screw in my tire had to be removed. As a late arrival at the service shop, the line of cars was out the door. The shop still managed to complete the tire repair in an hour and a half and to also complete the regular oil change and maintenance due soon. Amazing how efficiently they work with customers. More

Great Dealership and Sales Person! We went to several dealerships before coming to Maplewood Toyota. We noticed a difference right when we walked in the door. We saw a clean beautiful s We went to several dealerships before coming to Maplewood Toyota. We noticed a difference right when we walked in the door. We saw a clean beautiful showroom and waiting area. There was a happy vibe about the place and it buzzed. We found the service garage clean and well organized. We were immediately greeted by pleasant and welcoming service desk technicians. The highlight of our visit was meeting sales person Vic Perrotta! What a professional and pleasant demeanor! This guy is the real deal, very knowledgeable, passionate about Toyota and truthful. You can tell immediately he is a big people person. We bought a Highlander and are very happy! More

Honesty Honest people who care about the customer and tell them the truth giving the detail of the oroblem. It wasn’t a cheap fix, but have confidence that th Honest people who care about the customer and tell them the truth giving the detail of the oroblem. It wasn’t a cheap fix, but have confidence that they did it right More