Maplewood Toyota

Always a first-class operation I have been a Maplewood Toyota customer for probably 15 years. 1 Sequoia, and 4 Land Cruisers. The experience has ALWAYS been extraordinary. From sale I have been a Maplewood Toyota customer for probably 15 years. 1 Sequoia, and 4 Land Cruisers. The experience has ALWAYS been extraordinary. From sales (David Pates), to service, to finance. Never ever disappointed in the way they conduct their business. More

Enjoyed purchasing my new Highlander I met with Terry, informed him of the vehicle and features I wanted and within 5 minutes he found the vehicle I purchased. He didn’t waste my time, h I met with Terry, informed him of the vehicle and features I wanted and within 5 minutes he found the vehicle I purchased. He didn’t waste my time, he treated me respectfully and didn’t try to sell me extras I wasn’t interested in. When I came to pickup the vehicle, all paperwork and financing was in order and the car looked pristine! Another excellent experience purchasing a vehicle from Terry Burke and Maplewood Toyota. More

Always a great experience! I have never left Toyota getting less than I expected - either in sales or service. Everyone treats you with a friendly smile & the utmost in politen I have never left Toyota getting less than I expected - either in sales or service. Everyone treats you with a friendly smile & the utmost in politeness. They listen & they serve you the best! Thank you! More

Maplewood Toyota models great customer service From the first phone call, to the service intake, to the cashier, everyone was so calm and kind! Thank you for your great service, Maplewood Toyota st From the first phone call, to the service intake, to the cashier, everyone was so calm and kind! Thank you for your great service, Maplewood Toyota staff! More

Honesty Honest people who care about the customer and tell them the truth giving the detail of the oroblem. It wasn’t a cheap fix, but have confidence that th Honest people who care about the customer and tell them the truth giving the detail of the oroblem. It wasn’t a cheap fix, but have confidence that they did it right More

Long lines ... Quick service Somehow the screw in my tire had to be removed. As a late arrival at the service shop, the line of cars was out the door. The shop still managed to c Somehow the screw in my tire had to be removed. As a late arrival at the service shop, the line of cars was out the door. The shop still managed to complete the tire repair in an hour and a half and to also complete the regular oil change and maintenance due soon. Amazing how efficiently they work with customers. More

Great Dealership and Sales Person! We went to several dealerships before coming to Maplewood Toyota. We noticed a difference right when we walked in the door. We saw a clean beautiful s We went to several dealerships before coming to Maplewood Toyota. We noticed a difference right when we walked in the door. We saw a clean beautiful showroom and waiting area. There was a happy vibe about the place and it buzzed. We found the service garage clean and well organized. We were immediately greeted by pleasant and welcoming service desk technicians. The highlight of our visit was meeting sales person Vic Perrotta! What a professional and pleasant demeanor! This guy is the real deal, very knowledgeable, passionate about Toyota and truthful. You can tell immediately he is a big people person. We bought a Highlander and are very happy! More

oil change and tire check very competent and friendly staff. Had my vehicle back exactly when they said they would. I don't know what more you want on this survey. very competent and friendly staff. Had my vehicle back exactly when they said they would. I don't know what more you want on this survey. More

Car towed to Maplewood, problem fixed within 3 hrs. Car was towed to Maplewood. Immediate diagnosis was done and problem was repaired within 3 hours the same day. As usual Joe in service put customer Car was towed to Maplewood. Immediate diagnosis was done and problem was repaired within 3 hours the same day. As usual Joe in service put customer satisfaction as priority. I was very pleased with the service, repair and over all friendliness of the staff. More

120k Maint Had 120K maintenance on my 4Runner - Service Advisor Nate was awesome. Took the time and listened to all my concerns and made sure they were address Had 120K maintenance on my 4Runner - Service Advisor Nate was awesome. Took the time and listened to all my concerns and made sure they were addressed and treated me very fairly. I would love to work with Nate again for future service needs. More