Maplewood Toyota

doing the right thing Although I was not happy to have to fix a component issue under the passenger seat to fix the air bag system your dealership actually came in under th Although I was not happy to have to fix a component issue under the passenger seat to fix the air bag system your dealership actually came in under the original estimate! This is not something I've experienced before having maintenance done, I was a very pleasant surprise. I also had a problem with the sliding door and after speaking with the manager your dealership agreed to look at it because of some past recall work that had been done. You fixed the problem and now we are back at 100%. I could not be more happy with how your service department came through for us! More

Cabin heat issue Everyone in the service department is very professional and focused on providing the very best outcome to whatever problem your car may have. In my ca Everyone in the service department is very professional and focused on providing the very best outcome to whatever problem your car may have. In my case, after replacing a 3 way coolant valve, it seemed the cabin heat did not respond accurately to the temperature setting (either high or low). They tested my car and were unable to find any issue, but at least I know the problem has been analyzed by a professional. They also repaired a malfunctioning passenger seat belt for me. I appreciate the speed with which they were able to get me in, the ride to work, and the pricing. More

We keep coming back Salesperson had to do some searching, but he got me the exact car I wanted. This is our first lease but we have purchased four other cars in the past. Salesperson had to do some searching, but he got me the exact car I wanted. This is our first lease but we have purchased four other cars in the past. Keep coming back because of the great service they give. More

Honesty is their policy. I never feel "taken" by this dealership. I have always been treated with respect and honesty. I recommend this dealership to others frequently for sa I never feel "taken" by this dealership. I have always been treated with respect and honesty. I recommend this dealership to others frequently for sales and service. More

Yee Vue was great! Yee was fantastic in helping me buy my FIRST car ever. He worked hard to get me a great deal and was knowledgeable about the competitor brands and the Yee was fantastic in helping me buy my FIRST car ever. He worked hard to get me a great deal and was knowledgeable about the competitor brands and the car I was interested in. I ended up buying a beautiful 2018 pearl ruby color Toyota Camry XSE and love it! He knew alot about the car, its features, and how to maintain it. More

Thoughtful and helpful Every time I have need service or advice all employees have been very willing to assist. A number of times service personnel have provided help at no Every time I have need service or advice all employees have been very willing to assist. A number of times service personnel have provided help at no charge. I will keep coming because I am a Toyota and Maplewood Toyota loyalist. More

Quality Tom Westcott was very friendly and professional; he worked hard to get my the car that I wanted at a price I could afford. I was very satisfied with t Tom Westcott was very friendly and professional; he worked hard to get my the car that I wanted at a price I could afford. I was very satisfied with the experience. More

Excellent, fast service I had routine maintenance service for my Toyota Matrix and, as always, the service was excellent. The service desk greeted me as soon as I drove in, p I had routine maintenance service for my Toyota Matrix and, as always, the service was excellent. The service desk greeted me as soon as I drove in, processed my service needs within minutes, and completed the service in much less time than I anticipated. More

Service was timely, courteous and thorough. My experiences with Maplewood Toyota have always been excellent, from sales to service. I also appreciate the waiting area, which has been updated, a My experiences with Maplewood Toyota have always been excellent, from sales to service. I also appreciate the waiting area, which has been updated, as a superior addition, with many amenities. More

Good experience Did research online with all dealers within the metro area, Kate from Maplewood gave a decent price. Came in and talked with Bee! Thumbs UP Did research online with all dealers within the metro area, Kate from Maplewood gave a decent price. Came in and talked with Bee! Thumbs UP More