Maplewood Toyota

Professional, fast, with attention to detail. I arrived for early-bird service at 6:30am and they had me out at 7:25 am with full review of my 2014 Lexus ES300h was great. Friendly, efficient, wit I arrived for early-bird service at 6:30am and they had me out at 7:25 am with full review of my 2014 Lexus ES300h was great. Friendly, efficient, with attention-to-detail with military like in and out. I stood by and watched my car service being performed because I have trust issues with previous mechanics at other dealerships to make an issue when there might not be one. I trust the staff at Maplewood Toyota to be honest with business integrity and good efficient service. The service department manager's Bill Dalgard and Russ Bestler in charge of this team has a well-oiled group and I being a USMC veteran am impressed. Thank you for a great experience at -9 below weather early morning today. 1/2/2018 Jonathan St. Germain was my service technician point of contact. More

Low Battery Came in without an appointment and your team charged my low battery right away. I was told it may take up to 1 1/2 hours, but it was only 45 minutes. Came in without an appointment and your team charged my low battery right away. I was told it may take up to 1 1/2 hours, but it was only 45 minutes. Also, at no cost. More

Title Peter did a great job of getting the specific vehicle that i wanted within the time frame i wanted it. It was all very quick and easy. Peter did a great job of getting the specific vehicle that i wanted within the time frame i wanted it. It was all very quick and easy. More

Maintenance Service Excellent customer service!! Work was done sooner then expected!!Thank you Toyota!!All of the Maintenance Department was very pleasant, well organized Excellent customer service!! Work was done sooner then expected!!Thank you Toyota!!All of the Maintenance Department was very pleasant, well organized for being very busy! More

Excellent customer service We have been doing business with Maplewood Toyota for 14 years. This dealership has always demonstrated they have the customer's best interest in mind We have been doing business with Maplewood Toyota for 14 years. This dealership has always demonstrated they have the customer's best interest in mind. Yesterday I brought our new Camry in for a 5000 mile check-up and I requested a service to be performed. But the service rep explained to me that service wasn't needed yet for the newer Camry's. So I appreciated the savings! More

Very good service I came in without an appointment and was serviced very quickly I purchased my van there and have had all of the service there and have been very satis I came in without an appointment and was serviced very quickly I purchased my van there and have had all of the service there and have been very satisfied. More

Easy,knowledgable, professional , comfortable no pressurer. As stated above our experience with Maplewood Toyota was very comfortable. There was no pressure. Terrence Burke and Brian Doran explained the highlig As stated above our experience with Maplewood Toyota was very comfortable. There was no pressure. Terrence Burke and Brian Doran explained the highlights to our new SUV and talked us through all the benefits and features. It was professional and they were very knowledgeable. We bought our last 4 Runner at the Maplewood Toyota in 2007 which was the 4Runner we traded it in on our new 4 Runner. Our experience at that time was much the same as this experience was the same "Outstanding". We could have went to two other Toyota Dealership closer to our Home which would have been 187miles closer. We were totally satisfied and happy with our last experience with Maplewood and know we will be just as happy this time as well. Thank you to all who have help this transaction so easy. More

Best service and deals This is my 4th Toyota from Maplewood Toyota, my 5th will be from there as well. The sales team, the service team are all excellent. Happy New Year This is my 4th Toyota from Maplewood Toyota, my 5th will be from there as well. The sales team, the service team are all excellent. Happy New Year More

Quick, Quality and Complete The purchase of the car was quick, with quality interactions with all staff members. I was given a complete description of the features of the car, a The purchase of the car was quick, with quality interactions with all staff members. I was given a complete description of the features of the car, along with contact information if additional questions were required. More

Excellent service and love my new Highlander This is my first Toyota and I couldn't be happier with the Highlander. Our salesman Tom was so nice and laid back while letting me test drive a few m This is my first Toyota and I couldn't be happier with the Highlander. Our salesman Tom was so nice and laid back while letting me test drive a few models and also gave us ample time to consider all the options before signing the lease. This won't be my last Toyota and overall an excellent experience. More