Maplewood Toyota

Service Center. Everything was done promptly, efficiently and with the utmost courtesy. We did not have to wait very long. The follow through was done as we were to Everything was done promptly, efficiently and with the utmost courtesy. We did not have to wait very long. The follow through was done as we were told it would be. More

Exceeded Expecations Berto, our sales representative did a very nice job. Was not pushy, listened to our needs and when he realized that they did not have the base vehicl Berto, our sales representative did a very nice job. Was not pushy, listened to our needs and when he realized that they did not have the base vehicle in stock that we wanted he made arrangements to put us in a "Limited" for the same price. I thought this was exceptional customer service and an example of, "Doing the right thing." We had been to another Toyota dealer prior to this dealership and the experience there was very underwhelming and left there feeling as though we were there for them and not the other way around. Keep up the great work Berto! Integrity is not always easy to come by! More

Service I greatly appreciated the courteous, respectful and timely response. I didn't catch the employees name, but I felt accepted and heard. Thanks so much I greatly appreciated the courteous, respectful and timely response. I didn't catch the employees name, but I felt accepted and heard. Thanks so much. More

Service Fast friendly and quality work. They found a piece that was damaged that could have caused a big problem if we had snow and I would have had to drive Fast friendly and quality work. They found a piece that was damaged that could have caused a big problem if we had snow and I would have had to drive thru it. I would have had even more damage More

Over the TOP! The care that Terry provided was over the top Excellent! From the moment we started talking until 4 days later when we made our decision Terry was so The care that Terry provided was over the top Excellent! From the moment we started talking until 4 days later when we made our decision Terry was so incredibly kind and caring. What a pleasure to work with such an authentic human being! Thanks a million! More

Maplewood Toyota delivers great service My wife and I have used Maplewood Toyota for service on our Prius since 2008. Never had a bad experience. They only get better at taking care of their My wife and I have used Maplewood Toyota for service on our Prius since 2008. Never had a bad experience. They only get better at taking care of their customers as well as the cars they drive. More

quick, fast, freindly, curtious. no push to buy! Rick told me about this vehicle a few days earlier, but I didn't look at it because of the price then, when I returned which I was on my way to Brook Rick told me about this vehicle a few days earlier, but I didn't look at it because of the price then, when I returned which I was on my way to Brookdale Honda they had a 2015 Camry XSE for $18,500, but i decide to stop at your dealership first and look again, I had seen several vehicles that were still a little over priced and asked Rick about the one that had no sticker on the window and Rick said and I quote "this is the one I wanted you to look at!" he said take it for a ride and afterword's I bought it. More

Recall work and oil change I have been coming here for years and am a loyal Toyota owner and Maplewood Toyota service customer. As usual, the service was kind and friendly. Alwa I have been coming here for years and am a loyal Toyota owner and Maplewood Toyota service customer. As usual, the service was kind and friendly. Always professional. Thanks! More

Excellent Service Johnathan St. Germain, Senior Service Advisor, was very professional. In addition to the normal questions that come up during a routine service appoi Johnathan St. Germain, Senior Service Advisor, was very professional. In addition to the normal questions that come up during a routine service appointment, I had several additonal questions which he answered very professionally. More

Fast, efficient service Completed service on time. Let me know that the used Tundra I purchased elsewhere was still covered under Toyota care. The service was free. Excelle Completed service on time. Let me know that the used Tundra I purchased elsewhere was still covered under Toyota care. The service was free. Excellent! More