Maplewood Toyota

Toyota purchase Great experience. friendly environment at all levels. Our salesperson Larry Bain was extremely knowledgeable, professional and informative. We were hi Great experience. friendly environment at all levels. Our salesperson Larry Bain was extremely knowledgeable, professional and informative. We were highly recommended to deal with Larry. Service was excellent. Only minor suggestion I would make is having a quick tour/introduction of the service center so new customers know exactly where to go when bringing their car in for service at a later date. More

Larry Keeps business upbeat and freindly. For more than a decade now I've been working with Maplewood Toyota. The service is always friendly and upbeat, and the comfortable lounge allowed me t For more than a decade now I've been working with Maplewood Toyota. The service is always friendly and upbeat, and the comfortable lounge allowed me to get some work done too. Larry Bain takes the time to talk to me every time I come in for maintenance on our two lease Toyotas. He's a true pro, and a good guy, and I can't wait to lease again. Love the new cars Larry showed me this time. Good job all around by everyone on the team! More

peace of mind I continue to return to Maplewood for service, because I want to feel confident that the repair has been completed correctly and there is integrity be I continue to return to Maplewood for service, because I want to feel confident that the repair has been completed correctly and there is integrity behind it. Maplewood has always left me with that confidence. More

Battery Change Battery died suddenly leaving me without a car. Brought the car in and ask for it to be replaced. The service group got me right in and out the door Battery died suddenly leaving me without a car. Brought the car in and ask for it to be replaced. The service group got me right in and out the door very quickly. Thank you! More

Helpful Very good to work with No high pressure sales Knowledgeable Found what I was looking for Wide selection Jim Garretson and Scott Rooney great to Very good to work with No high pressure sales Knowledgeable Found what I was looking for Wide selection Jim Garretson and Scott Rooney great to work with More

Good Service I appreciated the courteous service. They even allowed me to pop in an hour early for my 6 month oil change and vehicle inspection. I had a nail in I appreciated the courteous service. They even allowed me to pop in an hour early for my 6 month oil change and vehicle inspection. I had a nail in a front tire that I didn't know about, and they were able to repair it, taking only a little more time. The waiting area was quiet and comfortable, even though there were a lot of other people waiting for their vehicles. More

Service Visit From the point of the phone call to ascertain how long a wait I might expect to making my payment for the routine service checks and work done, I was From the point of the phone call to ascertain how long a wait I might expect to making my payment for the routine service checks and work done, I was very pleased with the friendly attention and helpful advisement of all of the personnel involved. More

In the "shop" for the liftgate recall They had the part available, we scheduled a date & time that worked for me. The job was done in the estimated time that I had been told it would take They had the part available, we scheduled a date & time that worked for me. The job was done in the estimated time that I had been told it would take (actually about 20 minutes less:). More

Great service Everything was great. It was easy to schedule and the time waiting went fast. Nice to have the free checkup and oil change included when I leased the Everything was great. It was easy to schedule and the time waiting went fast. Nice to have the free checkup and oil change included when I leased the Highlander. More

Help with unexpected problems My 2013 Camry, which I have owned nearly three years, unexpectedly developed a battery problem 8/23 and refused to start. Friends helped me get the c My 2013 Camry, which I have owned nearly three years, unexpectedly developed a battery problem 8/23 and refused to start. Friends helped me get the car jump-started, and I took it directly to you. The service tech was very patient with my concerns, and agreed to not only replace the battery, but check the starter and related issues to be certain there were no other problems. Because it was 8:15 p.m. and you were very busy, I chose to get a rental for a day rather than wait for 90 minutes or more for repairs. A phone call the next morning from Nate assured me that the battery was the only issue, and that the car would be ready when I needed it. He also informed me of a discount/coupon offer on the web site that saved me $35. More