Maplewood Toyota

Routine Maintenance We always receive excellent service at Maplewood Toyota. Everyone is very friendly, knowledgeable, and the operation appears to run very smoothly. A We always receive excellent service at Maplewood Toyota. Everyone is very friendly, knowledgeable, and the operation appears to run very smoothly. Always on time. In fact, usually completes service sooner than the wait time estimate. More

Enjoyed My Regular Maintenance/Checkup As usual, during the 17+ years I have done business with Maplewood Toyota, the experience has been complete and pleasant during and after the sale of As usual, during the 17+ years I have done business with Maplewood Toyota, the experience has been complete and pleasant during and after the sale of my (5) vehicles. No issues and no complaints. My interfaces wit the various staff has bee just fine! More

I keep coming back because of Peter Ihle I have been working with Peter Ihle since 2012, when I had to say farewell to my 1996 Toyota; Peter operates with complete integrity and great knowled I have been working with Peter Ihle since 2012, when I had to say farewell to my 1996 Toyota; Peter operates with complete integrity and great knowledge of the products and financing options. He's respectful and never condescending. More

Great people in sales and service. Always helpful and courteous. Love the service hours. Go over and beyond to serve their customers. Have purchased fo people in sales and service. Always helpful and courteous. Love the service hours. Go over and beyond to serve their customers. Have purchased four cars, and will continue to buy from them. More

Oil Change Experience Most of my experiences, over the post ten years, have been very positive. This last one on 7/21/2017, was no exception. I found your associates to be Most of my experiences, over the post ten years, have been very positive. This last one on 7/21/2017, was no exception. I found your associates to be attentive, courteous and very customer centric. I have been dealing with Maplewood Toyota since 2000, when I had a Camry serviced, up through 2011, and my Highlander purchased and serviced since April of 2010. In all of that time I've had only one negative issue with your organization and that happened a couple of years ago when someone stole a baggie of change, which I used for tolls, out of my Highlander. I didn't notice the theft for a couple of days when I had to pay a toll and the bag wasn't there. I didn't report it so, shame on me, but that has caused me to remove any small things of value whenever I've turned the car over to you. Otherwise my experiences have been very positive. More

30k checkup On time. Kept me informed of completion time which was appreciated. Would like to update my GPS but the cost is just way way too high. Love my RAV 4 e On time. Kept me informed of completion time which was appreciated. Would like to update my GPS but the cost is just way way too high. Love my RAV 4 except the Bavigation system is awful. Would not buy another one due to this. More

Enthusiastic, Knowledgeble Sales Person Our sales person, Tom Decker, was the most enthusiastic, friendly, and helpful sales person we ever dealt with. The buying experience of our RAV4 was Our sales person, Tom Decker, was the most enthusiastic, friendly, and helpful sales person we ever dealt with. The buying experience of our RAV4 was easy, fun, and stress-free. Our 2 young boys had fun, too, and were really excited to check out the new car. Paperwork was a smooth process. More

Tire Rotation Was told my wait would be 1 hr and 45 minutes and was pleasantly surprised when it was done 45 minutes earlier than promised to get it back. Was told my wait would be 1 hr and 45 minutes and was pleasantly surprised when it was done 45 minutes earlier than promised to get it back. More

Easiest Vehicle Purchase ever We just leased a 2017 Rav 4. We couldn't be happier with the vehicle or the service we received from Terry Burke and the financing person who's name We just leased a 2017 Rav 4. We couldn't be happier with the vehicle or the service we received from Terry Burke and the financing person who's name I cannot remember at this time. I will highly recommend them to my friends and family. More

Scheduled Service From start to finish, the service was excellent! I was in and out of there was quicker than expected. Staff was, as always, kind and helpful. I wou From start to finish, the service was excellent! I was in and out of there was quicker than expected. Staff was, as always, kind and helpful. I would recommend this place! More