Maplewood Toyota

Keep up the good work! I bring my car to Maplewood Toyota for service since moving to the area. The work seems to be of good quality, and they're consistently forthcoming wi I bring my car to Maplewood Toyota for service since moving to the area. The work seems to be of good quality, and they're consistently forthcoming with information about my vehicle. Because of this, I'll keep coming back. More

Enjoyable purchase experience I came into Maplewood Toyota knowing already what I wanted. After finding the truck on the lot I went inside and Vic helped me out right away. He to I came into Maplewood Toyota knowing already what I wanted. After finding the truck on the lot I went inside and Vic helped me out right away. He took us for a ride in the truck and then let my wife and I take it for a ride ourselves. He was very friendly and made the whole deal a fun and enjoyable experience. I will definitely go back again for my next purchase! More

Friendly, courteous and helpful Your employees were friendly, courteous and helpful. Your facilities are clean and comfortable. Service was performed on a timely basis. Combined, th Your employees were friendly, courteous and helpful. Your facilities are clean and comfortable. Service was performed on a timely basis. Combined, these elements made for a satisfying service visit. More

friendly, concern to satisfy customers requirements, First time customer, dealership & automaker. Family purchased new Toyota & raved about how nice Terry the salesman was & very satisfied with everyth First time customer, dealership & automaker. Family purchased new Toyota & raved about how nice Terry the salesman was & very satisfied with everything involved with their purchase. Took us there & I purchased certified used. Everyone was very friendly, good hot dogs, it was crowded on the display floor but we didn't feel rushed to make a decision, salesman was very friendly, made us feel comfortable dealing with him, we now consider him a friend & will look for him to say hi whenever we have a need to be there. He showed concerns with what my needs were, made suggestions to help with the selection. upfront financing, no surprises while signing papers, all was as we were told when we agreed to purchase. We will share our experience with others & recommend Mplwd Toyota & Terry the saleman to them. More

Great experience My husband and I were very pleased with the service we had at Maplewood Toyota. Met some great sales people. Jay, in particular, met with us and was My husband and I were very pleased with the service we had at Maplewood Toyota. Met some great sales people. Jay, in particular, met with us and was wonderful to work with -- very helpful and knowledgeable.!! He gave us a great deal on a new car. Earlier in the year, he assisted our son with getting a used car. We are all very, very happy with our vehicles. More

Maintenance I brought my car in for required maintenance and it was done in less that 45 minutes! Great Place and great people. I will always come back to Maplewo I brought my car in for required maintenance and it was done in less that 45 minutes! Great Place and great people. I will always come back to Maplewood Toyota for service. More

Consistently exceptional service I honestly have nothing but wonderful things to say about the wonderful staff at Maplewood Toyota. Since 2009 when I first purchased my Corolla there, I honestly have nothing but wonderful things to say about the wonderful staff at Maplewood Toyota. Since 2009 when I first purchased my Corolla there, I have consistently received exceptional customer service that I feel I can trust. The staff there are incredibly kind and professional, and extremely good at communicating with customers, both in terms of explaining service needs in easy to understand terms (I have overheard more than one conversation in their lobby where service representatives break down mechanical issues to adorable old ladies incredibly well) and just in general terms as far as keeping you updated about realistic wait times, etc. I also appreciate that they always allow the customer to be the deciding factor as to if or when they would like the service provided. Not once have I had unnecessary service recommended to me (nor pushed on me, like you will find at many other shops... no, I do NOT need a new cabin air filter, tyvm). Great customer service and great service in general has kept me coming to Maplewood Toyota for all my service needs despite the fact that I moved from Maplewood to South Minneapolis seven years ago. Yes, they are worth the drive. More

Unexpected Service Made Easy We brought our 2010 Prius in for routine maintenance when diagnostics indicated a rear brake needed replacement. This meant an unexpected 4-5 hours wo We brought our 2010 Prius in for routine maintenance when diagnostics indicated a rear brake needed replacement. This meant an unexpected 4-5 hours work/wait. The folks at Maplewood Toyota were very accommodating. The unexpected wait was made short by an offer of van service to our home. We elected instead to go to nearby Maplewood Mall to get some shopping done. After a few hours of shopping, we got a call from Maplewood Toyota to say that the brake work was finished. The van took us back to the dealership. There was a little glitch with the invoice. The service rep at the desk told us there was N/C. That was quickly straightened out because although there was no charge for maintenance, the brake work was an expense. We used a Dealership coupon when we paid to save a little money. We were on our way home an hour earlier than expected. Thanks to everyone at Maplewood who made our eventful visit go as smoothly as possible. Especially happy that they had the resources to quickly identify and fix our brake issue. More

review My sales person Chris was super accommodating and helpful. They also had a couple options for the 2016 RAV4 I was looking for, which was nice. My sales person Chris was super accommodating and helpful. They also had a couple options for the 2016 RAV4 I was looking for, which was nice. More

Great mechanic, but long, long wait with appt! Was very pleased with customer service and especially the explanation provided by the mechanic. Only thing was I waited 2 hours to get the diagnostic Was very pleased with customer service and especially the explanation provided by the mechanic. Only thing was I waited 2 hours to get the diagnostic, and I had an appointment--- so no idea why such a wait other than they must have overbooked. More