Maplewood Toyota

Purchase of new car Very good experience with Humberto Lopez. Humberto was patient, not pushy. He was efficient locating vehicles that were available that met my criteria Very good experience with Humberto Lopez. Humberto was patient, not pushy. He was efficient locating vehicles that were available that met my criteria. I met with a different salesperson earlier in the week that told me the promotional deal ended on June 30. When I looked this up at home online, I discovered it went through July 5. I felt more comfortable working with Humberto which made for an overall better rating of the dealership. More

A Great Experience in Every Way! Glad to be back in the Toyota 'family'! I have always appreciated the Toyota sales and service departments. Not once did I feel insecure or taken adv Glad to be back in the Toyota 'family'! I have always appreciated the Toyota sales and service departments. Not once did I feel insecure or taken advantage of in any respect: Jim Miller was so easy to work with, answered any and all questions thoroughly; he made the whole process of buying a new car a pleasure! And the service department, as I know from prior experience, inspires trust and confidence by never suggesting anything unnecessary and by always explaining repairs and services personally. More

Great experience Tom Decker did a great job of shepherding us through the buying experience. He was gracious in responding to my many requests and detailed question Tom Decker did a great job of shepherding us through the buying experience. He was gracious in responding to my many requests and detailed questions. He was always accessible and bent over backwards to keep us informed as to where we were in the process of getting just the right car for us. More

Another Toyota After three Toyotas since 1985, I came back to buy my fourth Toyota, again at Maplewood Toyota. Rick Schaffhausen sold me my RAV4 in 2005 and now my After three Toyotas since 1985, I came back to buy my fourth Toyota, again at Maplewood Toyota. Rick Schaffhausen sold me my RAV4 in 2005 and now my 2018 C-HR. Excellence and quality are key. More

Pleasent sales person Scott was not pushy and let us work through our decision without that overbearing sales pitching. He helped us setup our electronic devices before we Scott was not pushy and let us work through our decision without that overbearing sales pitching. He helped us setup our electronic devices before we left the lot. More

Tire rotation Maplewood Toyota always delivers top notch service. I was in and out in an hour. The staff is professional and courteous. I've been going here for veh Maplewood Toyota always delivers top notch service. I was in and out in an hour. The staff is professional and courteous. I've been going here for vehicle service for 20 years. More

Always friendly service. Maplewood Toyota provides the easiest customer service we have ever experienced. From making a service appointment to checking in for the recommended Maplewood Toyota provides the easiest customer service we have ever experienced. From making a service appointment to checking in for the recommended service, it is easy and quick. The required oil change, tire rotation, and safety check is done thoroughly and efficiently. We never have to wait when we are scheduled and an hour later--after coffee and some newspaper reading--our car is serviced, washed and waiting for us. More

Great! I have previously purchased a vehicle from Maplewood "Toyota. I have always had excellent service on that vehicle so never gave it a thought to purcha I have previously purchased a vehicle from Maplewood "Toyota. I have always had excellent service on that vehicle so never gave it a thought to purchase my next vehicle from them. More

Very happy with Maplewood Toyota! The staff at Maplewood Toyota are so helpful and friendly! They do a wonderful job of catching small problems and fixing them before they cause any m The staff at Maplewood Toyota are so helpful and friendly! They do a wonderful job of catching small problems and fixing them before they cause any major problems. I have been going there for 10 years and would highly recommend them! More

didn't plan on purchasing but just to shop around some more our salesman was very helpful and willing to do whatever he had to, to gain our sale. He made sure we had what we needed. our salesman was very helpful and willing to do whatever he had to, to gain our sale. He made sure we had what we needed. More