Maplewood Toyota

They made it right I drive a lot and generally go in monthly for oil change and tire rotation. Apparently, last time I was in, one of my lug nuts was cross threaded. The I drive a lot and generally go in monthly for oil change and tire rotation. Apparently, last time I was in, one of my lug nuts was cross threaded. They noticed it today, took responsibility, and exchanged the damaged stud for free. My oil change took a little longer than normal, but they made up for their mistake. More

Scott P. was excellent. Scott took all the time with us that we needed in order to make our decision. He is clearly knowledgeable. No question went unanswered. Very please Scott took all the time with us that we needed in order to make our decision. He is clearly knowledgeable. No question went unanswered. Very pleased that our choice was in inventory and that we could drive it home on the same day of purchase. More

Always a great experience! I will never go anywhere else for a car. Bobby at the dealership is great, easy to work with, and has all the answers for my questions. It's a drive f I will never go anywhere else for a car. Bobby at the dealership is great, easy to work with, and has all the answers for my questions. It's a drive for me, but I don't mind doing it since I know I will be taken care of. More

Routine maintaince I have owned 2 Rave 4s and have always brought both vehicles here for service. Everyone is always, friendly, effecient and polite. I have not even con I have owned 2 Rave 4s and have always brought both vehicles here for service. Everyone is always, friendly, effecient and polite. I have not even considered being my car somewhere else. More

Glad to be back. I highly recommend Cha Yang. He has been there a long time and provides excellent service. The service department is convenient with great scheduling I highly recommend Cha Yang. He has been there a long time and provides excellent service. The service department is convenient with great scheduling and drop in options. The shuttle service drivers are super friendly and get you to work quickly. The dealership was responsive to my concerns. More

Great Experience. Have had many contacts withMaplewood Toyota, receiving great service on our 2003 Highlander we bought new in 2003 at Maplewood Toyota. At different t Have had many contacts withMaplewood Toyota, receiving great service on our 2003 Highlander we bought new in 2003 at Maplewood Toyota. At different times while getting Highlander serviced walking around show floor one salesman always said hello if any tine I needed assistance he would be ready to help. He gave me his card with his name it, Richard (Bones) Roeser. Now that we were ready to look for new vehicle, having good service We chose Maplewood Toyota. Called asked to speak to Bones. Lady answering phone knew who we wanted. We said we would be in on My 29th Memorial Day. Very busy place, Jan and I with Bones's help found the RAV4 that we liked. Decided to go home and think about it. Next day Bones called to see if we could help with the car. Jan and went back in to learn a lesson. If you snooze you lose. The RAV4 we picked out was sold. Wife Bones's help one very similar and color. Completed sale, Everyone was very helpful. Took that RAV4 home before some else had designs on it. Thanks to Richard (Bones) Roeser More

Renewing our lease When my husband and I walked through the doors at Maplewood Toyota we were greeted by Tom Westcott. He had helped us through our very first leasing ex When my husband and I walked through the doors at Maplewood Toyota we were greeted by Tom Westcott. He had helped us through our very first leasing experience and I couldn't believe he remembered our names after two years! We ended up working with Ka Vue to renew the lease on our minivan this time around and it was another good experience. Thank you! More

Always great service and friendly I service my vehicle regularly and have always had great service. The staff is always friendly and courteous. I would recommend Maplewood Toyota servi I service my vehicle regularly and have always had great service. The staff is always friendly and courteous. I would recommend Maplewood Toyota service center. More

Painless Chris made purchasing out new vehicle a quick and painless process. He helped us purchase the exact vehicle we were looking for. We will be back. Chris made purchasing out new vehicle a quick and painless process. He helped us purchase the exact vehicle we were looking for. We will be back. More

Toyota 4-Runner I love my new 4-runner --great truck --has all the features I was looking for ! I really enjoyed working with my sales rep -Vic Perrotta --he was gr I love my new 4-runner --great truck --has all the features I was looking for ! I really enjoyed working with my sales rep -Vic Perrotta --he was great ! very knowledgeable and patient --let me test drive numerous vehicles used and new so I could feel comfortable purchasing the vehicle I wanted. Great service and a Great price --a thrilling Memorial day experience! My first new vehicle in thirty years --I couldn't be happier! Paull Rukavina More