Maplewood Toyota

Customer service from everyone at this location is superb. On time with service. Great Sales Member is Rick. Have purchased three cars from Rick and will another. Quality Product. Clean. Friendly. Qualit On time with service. Great Sales Member is Rick. Have purchased three cars from Rick and will another. Quality Product. Clean. Friendly. Quality, Quality all the way around from the Sales Staff to Service to Service Desk. More

pleased with my experience As usual, my car was well taken care of. Services and status of items serviced clearly explained. Personnel very nice and polite. Thank you again. As usual, my car was well taken care of. Services and status of items serviced clearly explained. Personnel very nice and polite. Thank you again. More

Purchased a 2017 4Runner _ Rory was Outstanding Rory was amazing. He was a rare pleasure to deal work with.. honest, direct informative. Clear communicator and delivered on every promise he ma Rory was amazing. He was a rare pleasure to deal work with.. honest, direct informative. Clear communicator and delivered on every promise he made during the negotiations. Excellent follow through and courteous to a fault. Process moved smoothly without a single surprise end to end. Rory has made a customer for life. When it is time to trade in the 4Runner-Rory is my first and only call.. More

15,000 mile check Service people were considerate. A service person came out just before my car was finished to let me know what was happening. Finished 15 minutes be Service people were considerate. A service person came out just before my car was finished to let me know what was happening. Finished 15 minutes before said time. More

Outstanding experience I love this Toyota location, everyone is always so friendly and accommodating. They are consistent on making sure the Customer understands the work t I love this Toyota location, everyone is always so friendly and accommodating. They are consistent on making sure the Customer understands the work they plan to do and what additional work they recommend and how much it will cost. I have also had a great experience with the staff in that they offer service packages that can save me money. More

Semi-annual appt. I always trust the service of my two Matrices to Maplewood Toyota. The quality of repair/service, friendliness of the employees and their timely repa I always trust the service of my two Matrices to Maplewood Toyota. The quality of repair/service, friendliness of the employees and their timely repair/service estimates have been consistent for the past fourteen years I've been coming here. Thanks guys! More

Great car buying experience I started my car purchase process with a salesman named Ka and then I was helped with a different salesman named Scott when I returned a couple of day I started my car purchase process with a salesman named Ka and then I was helped with a different salesman named Scott when I returned a couple of days later and Ka wasn't available. I felt a little uncomfortable because it seemed as though I had switched horses in midstream but they were both terrific. Each one was more than willing to help me at any time and believe me, I had many questions and requests throughout the process. I definitely enjoyed working with them and all the other personnel I came in contact with. I would unhesitatingly recommend them. More

Excellent car leasing experience This is the third time of leasing a vehicle with Tom Wescott and each time has gotten better. Excellent service from Tom and leasing department. I wou This is the third time of leasing a vehicle with Tom Wescott and each time has gotten better. Excellent service from Tom and leasing department. I would definitely recommend this dealership and Tom. Thanks for making it so easy! More

New Radio I experienced a loud noise one day while driving - afterwards the information system (center dash unit) would randomly shut off and restart. I request I experienced a loud noise one day while driving - afterwards the information system (center dash unit) would randomly shut off and restart. I requested a separate appointment to identify the problem and it was determined there was a problem with the unit - a new unit was ordered and installed, under full warrant. Very pleased. More

Recall item repaired My wife took the vehicle in. She was treated well and was impressed with the efficiency of checking in the vehicle and getting the work started. She My wife took the vehicle in. She was treated well and was impressed with the efficiency of checking in the vehicle and getting the work started. She was also happy that there was no pressure to add on minor service items that were noted in the courtesy maintenance review. It was also nice to leave with a clean car. More