Maplewood Toyota

Excellent Thank you. This is our 3rd vehicle we have leased Terry's assistance (soon to be 4th). Definetly will recommend maplewood toyota and terry burke Thank you. This is our 3rd vehicle we have leased Terry's assistance (soon to be 4th). Definetly will recommend maplewood toyota and terry burke More

New Car Buyer, 9 yr owner of Camry Larry Bain has been a helpful and excellent resource since my first Toyota Purchase in 2007. Service Advisors also excellent with explanations of prev Larry Bain has been a helpful and excellent resource since my first Toyota Purchase in 2007. Service Advisors also excellent with explanations of previous service. It was with much relief that Tom continues to be a salesman at Toyota and I could trust his assistance with the purchase of the 2017 RAV 4 Margaret Koenig More

Tire Rotation Went well was out in less then 1 hour. Your employees are always great waiting room is comfortable. the coffee and cookies are a nice touch. Went well was out in less then 1 hour. Your employees are always great waiting room is comfortable. the coffee and cookies are a nice touch. More

Owner I was a bit upset with being left alone during the trade in process at times not knowing what I should be expecting. But the friendliness and helpfuln I was a bit upset with being left alone during the trade in process at times not knowing what I should be expecting. But the friendliness and helpfulness from the staff paid off! Great customer service and made me feel like this is the right Toyota to be at! More

Honest and trustworthy I have always found them to be trustworthy and honest. When you come in they tell you what is going to be done and an estimate of how long it will ta I have always found them to be trustworthy and honest. When you come in they tell you what is going to be done and an estimate of how long it will take. If something unexpected comes up, they tell you. They know what has been done in previous visits, and what should be done. If it is minor, such as resetting a light, they usually do it right there, and you can go. Things like correcting tire pressure because it is cold are done for free. More

repair Jon was very patient. He explained all options and cost of repairs and did not feel rushed to make a decision. My car was repaired the next day. Aw Jon was very patient. He explained all options and cost of repairs and did not feel rushed to make a decision. My car was repaired the next day. Awesome---right before Christmas More

Oil change went well I came in for an oil & filter change, tire rotation and fluid replenishment. Everything went as well as expected. I was done in about an hour. I came in for an oil & filter change, tire rotation and fluid replenishment. Everything went as well as expected. I was done in about an hour. More

Always great service! We have been bringing our cars to Maplewood Toyota for years and feel we get great quality service, reasonable pricing, honest assessments and good co We have been bringing our cars to Maplewood Toyota for years and feel we get great quality service, reasonable pricing, honest assessments and good communication. We plan to continue bringing our vehicles here for years to come. More

Awesome!! I went in to see if I can trade my dead car. Tom Westcott helped answer all my questions and concerns. He was awesome with his customer services and p I went in to see if I can trade my dead car. Tom Westcott helped answer all my questions and concerns. He was awesome with his customer services and patience. He helped find the best deal for me and I went home with a car. It was my first time there and I went there with uncertainty, but when I talked to Tom, everything change. I was very happy with the services he perform and his assurance that I will go home happy. Which I did, got a car and was happy with the services. AJ Altaher is awesome as well, he was very patient with me when I was having a hard time getting information from my bank. Will surely go back and HIGHLY recommend this place!! This place have the BEST, BEST customer service ever!! Highly recommend both Tom Westcott and AJ Altaher!! More

changed oil and rotate tires without an appt. Positive service and service person checked to see work already done and what needed to happen....and said you change oil every 5,000 instead of sayin Positive service and service person checked to see work already done and what needed to happen....and said you change oil every 5,000 instead of saying you only need to change oil every 10,000......noticed a pattern.....thank you More